Billie Willhoft
Somerset
Summary
Dynamic Prepared Foods Team Member at McDonald's, adept in culinary preparation and food safety compliance. Proven track record in enhancing customer satisfaction through effective communication and teamwork. Recognized for maintaining high standards of quality and sanitation while efficiently managing inventory and training new staff to uphold company standards.
Overview
2
2
years of professional experience
Work History
Prepared Foods Team Member
Mcdonalds, PDI FOODS
Washington
04.2022 - 03.2024
- Ensured all prepared foods met company's quality standards and guidelines.
- Observed key food safety procedures by checking proper storage and appropriate temperatures for cold and frozen items.
- Collaborated with team members to efficiently handle high-volume periods.
- Conducted regular inventory of freshness and expiration dates of items in the prepared foods section.
- Maintained cleanliness and organization of work area, including washing dishes, utensils, and pots and pans as needed.
- Operated kitchen equipment safely, including ovens, slicers, and fryers.
- Responsible for stocking shelves with prepared foods products.
- Prepared meats, vegetables or desserts according to orders or instructions.
- Distributed food to waiters and waitresses to serve customers.
- Checked signage and pricing to verify accurate displays on counters and in cases.
- Cut or sliced meat, poultry and seafood to prepare for cooking.
- Observed food safety and sanitation protocols to reduce germ spread.
- Stored food in designated containers and storage areas to prevent spoilage.
- Assisted customers with orders, providing recommendations and answering questions regarding ingredients and preparation methods.
- Trained new team members on kitchen procedures, safety protocols, and customer service standards.
- Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Coordinated with suppliers to ensure timely delivery of fresh ingredients.
- Restocked cupboards, refrigerators and service stations with new food items or supplies.
- Operated cash registers to process customer orders efficiently.
- Adhered to company policies regarding health codes and safety regulations.
- Prepared workstations with ingredients and tools to increase efficiency.
- Utilized knowledge of dietary restrictions and allergens to prepare food safely for all customers.
- Prepared products for retail sale by weighing and packaging specified amounts.
- Managed food preparation schedules to ensure timely availability of products.
- Assisted in setting up displays to promote new or seasonal products in the prepared foods section.
- Monitored temperatures of prepared food and cold-storage areas.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Checked out customers quickly at the register while maintaining a friendly attitude.
- Prepared diverse selections of hot and cold foods following standardized recipes and presentation standards.
- Participated in regular health and safety audits, implementing corrective actions as needed.
- Assisted customers in selecting appropriate items from the prepared food section.
- Implemented sustainability practices in food preparation and disposal processes.
Education
Trinity
Skills
- Food safety compliance
- Inventory management
- Culinary preparation
- Kitchen equipment operation
- Customer service
- Team collaboration
- Order fulfillment
- Time management
- Sustainability practices
- Health and safety audits
- Employee training
- Effective communication
- Attention to detail
- Problem solving
- Adaptable workflow
- Cross-selling products and services
- Signage specialist
- Special diets accommodation
- Baking techniques
- Allergen awareness
- Pricing and promotions
- Sanitation and safety
- Effective customer communication
- Cooking technique mastery
- Organizational growth
- Work area maintenance
- Inventory control
- Hot food handling
- Food handling safety
- Seafood preparation know-how
- Meat cutting experience
- Food safety standards
- Team collaboration aptitude
- Menu planning proficiency
Timeline
Prepared Foods Team Member
Mcdonalds, PDI FOODS
04.2022 - 03.2024
Trinity