Billie Sue Woolf
Millerton,PA
Summary
Dynamic professional with a proven track record at Arnot Ogden Medical Center, excelling in office management and staff coordination. Demonstrated ability to streamline operations, achieving efficiency and enhancing team productivity. Skilled in records management and fostering client relations, I bring a blend of strong organizational abilities and effective interpersonal skills.
Office professional with strong organizational skills and focus on efficient operations and support. Proven track record in managing schedules, coordinating events, and handling communications. Known for fostering team collaboration and adaptability in dynamic environments. Reliable in meeting deadlines and achieving results. Skilled in Microsoft Office Suite, project management, and customer service.
Overview
26
26
years of professional experience
Work History
MA/Office Coordinator
Arnot Ogden Medical Center
02.2021 - Current
- Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Implemented inventory control measures for office supplies, reducing waste while maintaining adequate stock levels.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Managed scheduling for multiple employees, ensuring optimal coverage during peak business hours.
MA/Team Leader
North Penn Comprehensive Healthcare
05.2012 - 02.2021
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Clinical Assistant
Arnot Ogden Hospital
03.1999 - 05.2012
- Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted patients with basic care needs.
- Maintained up-to-date patient records with medical histories and test results.
- Followed comprehensive clinical protocols to safeguard patient safety.
- Provided compassionate support to patients undergoing challenging treatments or experiencing emotional distress related to their condition.
Education
Associate of Arts - BUSINESS
ELMIRA BUSINESS INSTITUTE
ELMIRA, NY02-1999
High School Diploma -
ELMIRA FREE ACADEMY
ELMIRA, NY06-1991
Skills
- Schedule coordination
- Office administration
- Office management
- Customer service
- Administrative support
- Client relations
- Scheduling
- Workflow oversight
- Records management
- Staff management
- Document management
- Calendar management
- Business administration
Accomplishments
- Planned and coordinated team huddles project.
Timeline
MA/Office Coordinator
Arnot Ogden Medical Center
02.2021 - Current
MA/Team Leader
North Penn Comprehensive Healthcare
05.2012 - 02.2021
Clinical Assistant
Arnot Ogden Hospital
03.1999 - 05.2012
Associate of Arts - BUSINESS
ELMIRA BUSINESS INSTITUTE
High School Diploma -
ELMIRA FREE ACADEMY
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