Punctual and hardworking individual with a strong passion for learning new technologies and continuously improving. Known for reliability, dedication, and a proactive mindset in both team and independent environments.
Overview
4
4
years of professional experience
Work History
Insurance Underwriter Support
Erie Insurance
Erie
08.2025 - Current
Assist with administrative and office support tasks in a professional insurance environment
Communicate with clients over the phone in a clear and professional manner.
Support day-to-day operations, including organization, documentation, and general office workflow.
Maintain confidentiality and accuracy while handling sensitive information.
Stock Associate & Customer Service
Hilltop Beer Distributor
Erie
01.2025 - 08.2025
Stock and organized beverages.
Assist customers and carried items to vehicles.
Handle POS transactions and closing responsibilities.
Front Desk & Snackbar Attendant
Eastway Lanes
Erie
08.2022 - 08.2025
Operate cash register and point-of-sale systems.
Manage front desk duties including inquiries and lane setup.
Clean and maintain bowling alley.
Provide strong customer service.
Lawn Care Provider
Self-Employed
Erie
05.2022 - 11.2024
Provide summer lawn care services.
Manage scheduling, equipment, and client relations.
Education
Harbor Creek Senior High School -
Harbor Creek Senior High School
Harborcreek, PA
06.2025
Erie County Technical School - Computer Programming
Erie County Technical School
Erie, PA
Skills
Customer Service
Computer Knowledge
Problem solving
Claims handling
Quote rates
Professionalism
Phone Etiquette
Teamwork
Point of Sale (POS)
Communication
Self-Starter
Hobbies and Interests
Bowling
Mobile App Development
Projects
Mobile App Development – Personal Project, Currently developing a mobile application, Focused on user experience and functionality, Using modern tools like React Native and Expo
References
Jason Klins, Computer Programming Instructor, Erie County Technical School, 8500 Oliver Road, Erie, PA, 16509, (814) 464-8637, jklins@ects.org, Computer Programming Instructor at Erie County Technical School