Detail-oriented professional with experience in paratransit and delivery driving. Skilled in time management, problem resolution, and team collaboration, as well as customer service contributing to improved service efficiency and passenger satisfaction.
Overview
1
1
year of professional experience
5
5
Certifications
Work History
Paratransit Driver
AMED
Altoona
08.2025 - Current
Operated paratransit vehicles to transport passengers safely and efficiently.
Conducted vehicle inspections to maintain safety and operational standards.
Provided excellent customer service to enhance passenger experience during trips.
Assisted passengers with boarding, disembarking, and securing mobility devices.
Maintained vehicle cleanliness and conducted routine safety checks daily.
Followed all traffic laws and regulations during transit operations.
Provided exceptional customer service to ensure passenger comfort and satisfaction.
Documented ride details and incidents in daily logs accurately.
Collaborated with team members to improve service efficiency and client experience.
Transported passengers to healthcare appointments and developed productive relationships with medical personnel.
Stayed up to date with local roads, traffic patterns and speed limits.
Familiarized self with area roads and landmarks to ensure efficient navigation during trips.
Ensured proper operation of vehicle before each trip, including safety checks.
Maintained records of trips completed, miles driven, fuel consumption and other pertinent information for reporting purposes.
Delivery Driver
Franklin Feed & Supply Co.
Chambersburg
12.2024 - 04.2025
Adhered to all applicable traffic laws while driving delivery vehicle.
Drove safely in all weather conditions including rain, snow, sleet, ice.
Performed pre-trip inspections of delivery vehicle according to company guidelines.
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Communicated regularly with dispatch to ensure timely updates on delivery progress and any potential delays.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Inspected vehicles for safety and maintenance before each route.
Maintained accurate records of deliveries and customer interactions.
Transported and safely delivered items to prevent damage or loss.
Navigated routes with relevant map programs and GPS systems.
Handled merchandise in accordance with product handling standards.
Monitored fuel level throughout shift and refueled when necessary.
Inspected vehicles' condition, supplies and equipment before and after trips
Education
High School Diploma -
Reach Cyber Charter School
Harrisburg, PA
06-2025
Skills
Customer service
Time management
Vehicle inspection
Route navigation
Effective communication
Team collaboration
Incident documentation
Problem resolution
Safety compliance
Strong work ethic
Mobility assistance
Mobility support
Accident prevention
Safe driving practices
Eldercare experience
Assisting passengers
Confidentiality adherence
Disability awareness
Vehicle cleanliness
Medical equipment handling
Vehicle maintenance
Clean driving record
Emergency procedures
Punctuality
Certification
Scene Preservation/Scene Safety for first Responders
Affiliations
Volunteer Fire - Excelsior Vol. Fire Co No.1 - Bellwood, PA (2021-Present)