Bobbi Reichenbach
Liverpool
Overview
27
27
years of professional experience
1
1
Certification
Work History
Paraprofessional
Juniata County School District
Richfield
08.2022 - Current
- Established positive relationships with students, parents, and colleagues to enhance communication.
- Monitored student progress and delivered feedback to teachers and parents.
- Administered assessments to evaluate student academic performance levels.
- Collaborated with special education staff to create Individualized Education Plans.
- Supervised small groups of students during instructional periods.
- Applied positive reinforcement techniques to redirect negative behaviors.
- Provided clerical support to teachers by photocopying and organizing materials.
Preschool Teacher
Footprints Playschool
Millerstown
08.2010 - 08.2021
- Participated in parent-teacher conferences to discuss academic progress of each child.
- Adapted instructional methods based on individual student needs.
- Supervised outdoor playtime while ensuring safety regulations were followed.
- Established positive relationships with parents and guardians by regularly communicating student progress.
- Led story time sessions designed to promote literacy skills among young learners.
- Developed lesson plans that incorporated creative teaching techniques.
- Assisted in organizing field trips so students could experience hands-on learning opportunities outside the classroom.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
Sales Associate
Bath & Body Works
Selinsgrove
06.2001 - 08.2010
- Handled customer complaints in a professional manner.
- Processed transactions using a point-of-sale system.
- Upsold additional items based on customer interests and needs.
- Attended weekly team meetings to review performance goals and objectives.
- Developed promotional strategies to increase sales volume.
- Conducted inventories on a regular basis to track stock levels.
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Developed trusting relationships with customers by making personal connections.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
Key Holder
Gertrude Hawk
Selinsgrove
06.2001 - 08.2010
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
- Reconciled daily sales receipts against cash drawer for accuracy.
- Assisted customers with product selection and resolving complaints.
- Ensured store was opened and closed in a timely manner according to company policies.
- Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
Beauty Advisor
The Bon Ton
Selinsgrove
10.1999 - 06.2001
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Followed company policies related to returns, exchanges and refunds according to guidelines.
- Attended product training sessions to stay updated on new products and trends in the industry.
- Provided excellent customer service by responding promptly to inquiries from clients via phone or email.
- Provided customers with product advice and recommendations based on their individual needs.
- Resolved customer complaints in a timely manner while adhering to company policies.
- Created a positive shopping experience for each customer through effective communication skills.
- Assisted in opening and closing procedures including counting money drawer contents at end of shift.
Sales Associate
Limited Brands Inc.
Selinsgrove
08.1998 - 10.1999
- Handled customer complaints in a professional manner.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Upsold additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained up-to-date knowledge of store merchandise and policies.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Built and maintained relationships with peers and upper management to drive team success.
Education
High School Diploma -
East Juniata High School
Cocolamus, PA05-1998
Skills
- Communication skills
- Conflict resolution
- Active listening
- Problem solving
- Customer service
- Complaint handling
- Punctuality and reliability
Certification
- Received a highly qualified paraprofessional certification from the state of Pennsylvania.
References
References available upon request.
Timeline
Paraprofessional
Juniata County School District
08.2022 - Current
Preschool Teacher
Footprints Playschool
08.2010 - 08.2021
Sales Associate
Bath & Body Works
06.2001 - 08.2010
Key Holder
Gertrude Hawk
06.2001 - 08.2010
Beauty Advisor
The Bon Ton
10.1999 - 06.2001
Sales Associate
Limited Brands Inc.
08.1998 - 10.1999
High School Diploma -
East Juniata High School
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