Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Bobbi Reichenbach

Liverpool

Overview

27
27
years of professional experience
1
1
Certification

Work History

Paraprofessional

Juniata County School District
Richfield
08.2022 - Current
  • Established positive relationships with students, parents, and colleagues to enhance communication.
  • Monitored student progress and delivered feedback to teachers and parents.
  • Administered assessments to evaluate student academic performance levels.
  • Collaborated with special education staff to create Individualized Education Plans.
  • Supervised small groups of students during instructional periods.
  • Applied positive reinforcement techniques to redirect negative behaviors.
  • Provided clerical support to teachers by photocopying and organizing materials.

Preschool Teacher

Footprints Playschool
Millerstown
08.2010 - 08.2021
  • Participated in parent-teacher conferences to discuss academic progress of each child.
  • Adapted instructional methods based on individual student needs.
  • Supervised outdoor playtime while ensuring safety regulations were followed.
  • Established positive relationships with parents and guardians by regularly communicating student progress.
  • Led story time sessions designed to promote literacy skills among young learners.
  • Developed lesson plans that incorporated creative teaching techniques.
  • Assisted in organizing field trips so students could experience hands-on learning opportunities outside the classroom.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.

Sales Associate

Bath & Body Works
Selinsgrove
06.2001 - 08.2010
  • Handled customer complaints in a professional manner.
  • Processed transactions using a point-of-sale system.
  • Upsold additional items based on customer interests and needs.
  • Attended weekly team meetings to review performance goals and objectives.
  • Developed promotional strategies to increase sales volume.
  • Conducted inventories on a regular basis to track stock levels.
  • Provided accurate information about products, prices and services.
  • Greeted customers and provided exceptional customer service.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Developed trusting relationships with customers by making personal connections.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.

Key Holder

Gertrude Hawk
Selinsgrove
06.2001 - 08.2010
  • Managed key holder responsibilities such as opening and closing the store, setting alarms.
  • Provided customer service including cashiering, merchandising and restocking shelves.
  • Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
  • Reconciled daily sales receipts against cash drawer for accuracy.
  • Assisted customers with product selection and resolving complaints.
  • Ensured store was opened and closed in a timely manner according to company policies.
  • Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.

Beauty Advisor

The Bon Ton
Selinsgrove
10.1999 - 06.2001
  • Educated customers about the proper use of cosmetics, fragrances and other beauty items.
  • Followed company policies related to returns, exchanges and refunds according to guidelines.
  • Attended product training sessions to stay updated on new products and trends in the industry.
  • Provided excellent customer service by responding promptly to inquiries from clients via phone or email.
  • Provided customers with product advice and recommendations based on their individual needs.
  • Resolved customer complaints in a timely manner while adhering to company policies.
  • Created a positive shopping experience for each customer through effective communication skills.
  • Assisted in opening and closing procedures including counting money drawer contents at end of shift.

Sales Associate

Limited Brands Inc.
Selinsgrove
08.1998 - 10.1999
  • Handled customer complaints in a professional manner.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Upsold additional items based on customer interests and needs.
  • Developed promotional strategies to increase sales volume.
  • Attended weekly team meetings to review performance goals and objectives.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Greeted customers and provided exceptional customer service.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Built and maintained relationships with peers and upper management to drive team success.

Education

High School Diploma -

East Juniata High School
Cocolamus, PA
05-1998

Skills

  • Communication skills
  • Conflict resolution
  • Active listening
  • Problem solving
  • Customer service
  • Complaint handling
  • Punctuality and reliability

Certification

  • Received a highly qualified paraprofessional certification from the state of Pennsylvania.

References

References available upon request.

Timeline

Paraprofessional

Juniata County School District
08.2022 - Current

Preschool Teacher

Footprints Playschool
08.2010 - 08.2021

Sales Associate

Bath & Body Works
06.2001 - 08.2010

Key Holder

Gertrude Hawk
06.2001 - 08.2010

Beauty Advisor

The Bon Ton
10.1999 - 06.2001

Sales Associate

Limited Brands Inc.
08.1998 - 10.1999

High School Diploma -

East Juniata High School

Similar Profiles

CREATE PROFILE
Bobbi Reichenbach