BRADLEY BURNS JR.
Levittown
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, good work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
4
4
years of professional experience
Work History
PT FOOD AND BEVERAGE SUPERVISOR
Sesame Place - Seaworld Parks
10.2024 - Current
- Motivate staff to maintain positivity in challenging objectives in fast-paced culinary environments
- Give feedback to senior management when asked
- Schedule lunch breaks
- Handle tills throughout the day
- Help to resolve guest issues
- Report to senior management
- Assign staff for adequate coverage and fair distribution of workload
- Maintain inventory of one hundred plus items and order input
- Maintain a clean environment
Service Advisor
Faulkner Cadillac, Trevose
02.2024 - Current
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
Lot Attendant
Faulkner Cadillac, Trevose
11.2023 - 02.2024
- Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
- Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
- Performed regular maintenance tasks such as battery charging or tire inflation checks, reducing downtime due to unexpected issues during peak business hours.
- Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their dealership visit.
FT FOOD AND BEVERAGE SUPERVISOR
Sesame Place - Seaworld Parks
05.2023 - 11.2023
- Managed employee scheduling to ensure adequate staffing levels during peak times
- Ensured all safety protocols were being followed at all times
- Resolved customer complaints promptly in a professional manner
- Analyzed daily reports to track progress against goals set by management team
- Maintained accurate inventory of all products, supplies, equipment, and resources needed for operations
- Trained and coached staff on proper food handling techniques, customer service skills, and product knowledge
PT FOOD AND BEVERAGE SUPERVISOR
Sesame Place - Seaworld Parks
07.2021 - 05.2023
- Motivate staff to maintain positivity in challenging objectives in fast-paced culinary environments
- Give feedback to senior management when asked
- Schedule lunch breaks
- Handle tills throughout the day
- Help to resolve guest issues
- Report to senior management
- Assign staff for adequate coverage and fair distribution of workload
- Maintain inventory of one hundred plus items and order input
- Maintain a clean environment
Education
Business Management
Western Governors University
Salt Lake City, UT01.2023
High School Diploma - undefined
Harry S Truman High School
Levittown, PA01.2022
Skills
- Inventory controls
- Attention to Detail
- Staff supervision
- Task Delegation
- Timesheet Organization
- Multitasking Abilities
- Staff coordination
- Guest Satisfaction
- Work Schedule Creation
- Disciplinary Write-Ups
Timeline
PT FOOD AND BEVERAGE SUPERVISOR
Sesame Place - Seaworld Parks
10.2024 - Current
Service Advisor
Faulkner Cadillac, Trevose
02.2024 - Current
Lot Attendant
Faulkner Cadillac, Trevose
11.2023 - 02.2024
FT FOOD AND BEVERAGE SUPERVISOR
Sesame Place - Seaworld Parks
05.2023 - 11.2023
PT FOOD AND BEVERAGE SUPERVISOR
Sesame Place - Seaworld Parks
07.2021 - 05.2023
High School Diploma - undefined
Harry S Truman High School
Business Management
Western Governors University
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