Summary
Overview
Work History
Education
Skills
References
Attributes Skills
References
Timeline
Generic

Bradley T. Smatko

Nanticoke

Summary

Versatile sales and services professional with strong background representing a wide range of organizations and products. Strategic in managing accounts with retail food stores, wholesale grocers, restaurants, hotels, institutions, and more.

Overview

12
12
years of professional experience

Work History

Route Sales Representative

Aramark Uniform & Career Apparel
Wilkes-Barre
11.2023 - 01.2025
  • Developed and implemented strategies to increase sales volume.
  • Monitored stock levels on route trucks to ensure accuracy of inventory counts.
  • Reported any discrepancies between orders and actual items received and delivered promptly to management staff.
  • Organized deliveries according to customer needs.
  • Developed and maintained relationships with current customers.
  • Ensured compliance with all federal, state, local laws governing transportation of goods.
  • Ensured that the proper paperwork was completed for each delivery or pickup transaction accurately and efficiently.
  • Loaded, unloaded, and delivered product in a timely manner.
  • Utilized effective problem solving skills when resolving customer issues.

Senior Dog Trainer

Petco
Edwardsville
03.2021 - 05.2023
  • Conducted scheduled training of canines based on the client’s needs and demands, while adhering to a strict curriculum of taught behaviors.
  • Sale of dog training classes for earned commission.
  • Audit of the dog training curriculum.
  • Fulfill dog trainer duties, such as setting up the training arena, scheduling new classes, and all communication with the customer base.
  • Store associate duties, when not training, included, but were not limited to: cashier, reconciliation of registers, cleaning, and inventory management.
  • Utilized positive reinforcement techniques while working with dogs in order to create an atmosphere of trust and respect between handler and pet.
  • Stayed up-to-date on new developments in canine behavior research and trends in the industry through continuing education courses and professional networking opportunities.
  • Provided guidance to owners on how to maintain consistent rules in the home environment to ensure successful behavior modification results.
  • Created individualized training plans for each dog based on their needs and abilities.
  • Assisted owners in addressing problem behaviors such as barking, chewing, digging, jumping, and aggression.
  • Responded promptly to customer inquiries related to services provided or general questions about canine behavior.

IT Support

HDT Expeditionary Systems
Solon
07.2018 - 04.2020
  • Coordination of records for file retention. This included highly confidential documentation related to government contracts.
  • Data Entry
  • Digitization of Records
  • Assisted in the development and implementation of new processes related to IT support activities.
  • Collaborated with other departments such as QA, DevOps, Product Management and IT Support teams in order to ensure successful execution of projects.
  • Program setups.
  • Various tasks related to IT support and functions, as assigned.
  • Effective communication to staff regarding IT updates and changes.

Credit Associate/Team Lead

Bass Pro Shop
Fairfield
11.2014 - 02.2018
  • Processing credit applications for consumers.
  • Handling Confidential Information.
  • Assisted in multiple departments and various functions as a team leader. Responsibilities included on-board training for new employees, training on company policy, procedures, and protocols. Also trained in customer relations and customer satisfaction. Assisted with scheduling resources for various departments.
  • Cashier
  • Perform daily audits of the cash register.
  • Refill of vending machines.
  • Customer Service.
  • Sales
  • Reviewed loan documents for completeness and compliance with applicable laws and regulations.
  • Compiled, analyzed, and interpreted financial data from credit applications to determine eligibility for loans.

Host/Cashier/Waiter

Buffalo Wild Wings
West Chester
02.2014 - 07.2014
  • Seating Guest
  • Ensure Customer Satisfaction
  • Taking customer orders
  • Cashier

Sales & Stock Associate

K-Mart/Sears Roebuck Dept. Store
Edwardsville
02.2013 - 09.2013
  • Cashier
  • Audit of cash register
  • Stock & Organization of store shelving displays
  • Inventory & Re-stocking
  • Top sales associate for 2 months.

Education

Academic Diploma -

Lakota West High School
West Chester, OH
12.2015

Animal Behavior and Dog Training School -

Petco
Easton, PA

Skills

  • Sales strategies
  • Inventory management
  • Route planning
  • Customer relationship management
  • Problem solving
  • Effective communication
  • Data entry
  • Customer service
  • Interpersonal Relations
  • Analytical & Attention to detail
  • Client relations
  • Conflict resolution
  • Sales development
  • Product promotion
  • Team Player
  • Ability to adapt and learn quickly
  • Proficient in Microsoft Office

References

Available Upon Request

Attributes Skills

  • Proficient in Microsoft Office
  • Interpersonal Relations
  • Analytical & Attention to detail
  • Team Player
  • Ability to adapt and learn quickly.

References

References available upon request.

Timeline

Route Sales Representative

Aramark Uniform & Career Apparel
11.2023 - 01.2025

Senior Dog Trainer

Petco
03.2021 - 05.2023

IT Support

HDT Expeditionary Systems
07.2018 - 04.2020

Credit Associate/Team Lead

Bass Pro Shop
11.2014 - 02.2018

Host/Cashier/Waiter

Buffalo Wild Wings
02.2014 - 07.2014

Sales & Stock Associate

K-Mart/Sears Roebuck Dept. Store
02.2013 - 09.2013

Academic Diploma -

Lakota West High School

Animal Behavior and Dog Training School -

Petco

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Bradley T. Smatko