Brandi Harrison
Wrightsville
Summary
Customer-focused professional with strong communication and organizational skills, seeking entry-level Service Advisor role. Demonstrated ability to provide excellent customer service and manage multiple tasks efficiently in fast-paced environments. Committed to supporting team goals and enhancing customer experiences in the green automotive industry.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
The Wild Batch Bistro
Wrightsville
08.2023 - Current
- Supervised daily operations and ensured adherence to company policies and procedures.
- Trained new staff on operational protocols and customer service standards.
- Resolved customer complaints promptly to maintain service quality.
- Collaborated with management to enhance workflow efficiency and productivity.
- Addressed any issues that arose during the shift in a proactive manner.
- Resolved customer complaints and reported issues to senior management.
- Processed customer transactions quickly and accurately at high-volume retail environment.
- Assisted customers with product inquiries and provided exceptional service daily.
- Handled cash, credit, and debit transactions with precision and attention to detail.
- Resolved customer complaints promptly while maintaining a positive store atmosphere.
- Prepared a variety of beverages according to customer preferences and recipes.
- Ensured compliance with health and safety regulations in food handling practices.
Customer Service
Dover Roofing
York
01.2023 - 12.2024
- Fielded customer service requests to aid problem resolution.
- Developed processes for managing customer service inquiries efficiently.
- Resolved customer service issues according to established guidelines.
- Provided friendly customer service while interacting with guests.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Organized and maintained filing systems for efficient document retrieval.
Education
High School Diploma -
Dallastown High School
Dallastown, PA01-2023
Skills
- Staff training
- Operations supervision
- Customer transaction processing
- Workflow enhancement
- Customer relationship management
- Conflict resolution
- Effective communication
- Attention to detail
- Service excellence
- Customer-oriented
Timeline
Shift Supervisor
The Wild Batch Bistro
08.2023 - Current
Customer Service
Dover Roofing
01.2023 - 12.2024
High School Diploma -
Dallastown High School
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