Summary
Overview
Work History
Education
Skills
References
Timeline
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Brandi Livingston

Greensburg

Summary

Highly skilled Team Sales Manager with a proven track record in leading sales teams to exceed quotas and objectives. Strengths lie in strategic planning, team motivation, and building strong client relationships. Demonstrated success in developing effective sales strategies and driving revenue growth. Significant impact on previous employers' bottom line through innovative leadership and commitment to staff development.

Overview

26
26
years of professional experience

Work History

Team Sales Manager

AT&T Mobility
Greensburg
07.2020 - 05.2025
  • Led, directed, and optimized a team of sales representatives in a consumer call center to ensure superior customer service and satisfaction.
  • Coached, developed and motivated team to achieve revenue goals.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Resolved customer complaints regarding sales and service.
  • Provided ongoing training and development for staff to enhance their skillset.

Retail Store Manager

AT&T Mobility
Monroeville
05.2001 - 07.2020
  • Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
  • Conducted regular meetings with staff members to discuss performance issues or new initiatives.
  • Monitored employee performance and provided feedback on a regular basis.
  • Established weekly and monthly goals for sales staff to achieve desired results.
  • Hired and trained positive, enthusiastic employees to boost talents of retail team.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.

Server

TGI Fridays
Greensburg
05.1999 - 05.2001
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided excellent customer service to ensure satisfaction.
  • Delivered food orders promptly and courteously.
  • Assisted in training new servers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Education

High School Diploma -

Hempfield Area High School
Greensburg, PA
05-1996

Some College (No Degree) - General Studies

Westmoreland County Community College
Youngwood, PA

Skills

  • Team leadership
  • Sales forecasting
  • Revenue generation
  • Customer relationship management
  • Employee training
  • Performance monitoring

References

References available upon request.

Timeline

Team Sales Manager

AT&T Mobility
07.2020 - 05.2025

Retail Store Manager

AT&T Mobility
05.2001 - 07.2020

Server

TGI Fridays
05.1999 - 05.2001

High School Diploma -

Hempfield Area High School

Some College (No Degree) - General Studies

Westmoreland County Community College

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Brandi Livingston