Brandi Tew
Rome
Summary
Detail-oriented Senior Quality Assurance Analyst experienced in software testing and quality assurance methodologies. Delivered consistent improvements in product usability and performance through comprehensive testing and effective collaboration with cross-functional teams. Committed to leveraging strong problem-solving skills and proactive communication to enhance software development processes and ensure high-quality outputs.
Overview
9
9
years of professional experience
Work History
Senior Quality Assurance Analyst
Valley Medical Center
Renton
10.2015 - 01.2023
- Versatile at leading teams, AI efforts, and continuous process improvement.
- Spearheaded automation initiatives, enhancing testing processes and reducing manual effort.
- Defined QA department direction, establishing gold standard for repeatable, reliable, and relatable testing.
- Implemented QA methodologies and processes to streamline testing and improve efficiency.
- Developed and executed test plans to ensure system compliance with quality standards.
- Conducted thorough testing of software applications for Valley Medical Center systems.
- Implemented automated testing tools to enhance testing efficiency at the center.
- Identified problematic areas deviated from quality standards and recommended corrective actions.
- Reviewed project documentation to ensure accuracy and completeness of requirements.
- Tracked software bugs and detailed information regarding findings and resolution techniques in documentation.
- Worked alongside developers and other project stakeholders to understand function, features and testing needs of each program.
- Participated in cross-functional teams to develop methodologies for improving product quality assurance process flows.
- Proposed system and procedure improvements, contributing to enhanced testing workflows.
- Mentored junior analysts on best practices in quality assurance processes.
- Led team meetings to discuss project progress and testing strategies regularly.
- Researched innovative technologies and tools to enhance productivity and security.
- Utilized client satisfaction surveys to improve service quality.
- Managed onsite testing for customers based on project specifications.
- Adept at using varying workflows that include onsite as well as remotely.
- Demonstrated consistent dedication to delivering quality work with precision.
- Held final approval on compliance with functional documentation during User Acceptance Testing (UAT).
- Implemented QA methodologies and processes to streamline testing and improve efficiency.
EHR Consultant
Ballista Consulting
Seattle
10.2013 - 10.2015
- Provided full go-live support with actionable responses and resolutions to ensure seamless EHR implementation.
- Executed thorough testing cycle to ensure system reliability
- Acted as primary contact between customer and IT to address needs
- Facilitated meaningful change initiatives to improve clinic operations and patient care.
- Optimized billing processes for cardiology clinic to enhance revenue cycle management.
- Reconfigure workflows for EKG.
Education
A.S. - Nuclear Medicine
Ferris State University
Big Rapids, MichiganBachelor's - Business Administration
University of Phoenix
Master's - Emergency and Disaster Management
Touro University California
Master's - Public Health in Epidemiology
Walden University
Skills
- Quality assurance processes
- Regression testing
- Test automation
- User acceptance testing
- Defect tracking
- Defect analysis
- Test case development
- Test case design
- Test script development
- Test script creation
- Proficient test execution
- Load testing experience
- Performance testing
- Mobile application testing
- Root-cause analysis
- Process improvement
- Expert defect management
- Software development lifecycle
- Software system testing
- Technical expertise
- Best practices
- Time efficiency
- Cross-functional collaboration
- Problem solving
- Problem investigations
- Quality metrics
- Team leadership
- Mentorship
- Time management
- Excellent communicator
- Attention to detail
- Automation
- Performance testing
Timeline
Senior Quality Assurance Analyst
Valley Medical Center
10.2015 - 01.2023
EHR Consultant
Ballista Consulting
10.2013 - 10.2015
A.S. - Nuclear Medicine
Ferris State University
Bachelor's - Business Administration
University of Phoenix
Master's - Emergency and Disaster Management
Touro University California
Master's - Public Health in Epidemiology
Walden University