Summary
Overview
Work History
Education
Skills
Timeline
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Brandi Tew

Rome

Summary

Detail-oriented Senior Quality Assurance Analyst experienced in software testing and quality assurance methodologies. Delivered consistent improvements in product usability and performance through comprehensive testing and effective collaboration with cross-functional teams. Committed to leveraging strong problem-solving skills and proactive communication to enhance software development processes and ensure high-quality outputs.

Overview

9
9
years of professional experience

Work History

Senior Quality Assurance Analyst

Valley Medical Center
Renton
10.2015 - 01.2023
  • Versatile at leading teams, AI efforts, and continuous process improvement.
  • Spearheaded automation initiatives, enhancing testing processes and reducing manual effort.
  • Defined QA department direction, establishing gold standard for repeatable, reliable, and relatable testing.
  • Implemented QA methodologies and processes to streamline testing and improve efficiency.
  • Developed and executed test plans to ensure system compliance with quality standards.
  • Conducted thorough testing of software applications for Valley Medical Center systems.
  • Implemented automated testing tools to enhance testing efficiency at the center.
  • Identified problematic areas deviated from quality standards and recommended corrective actions.
  • Reviewed project documentation to ensure accuracy and completeness of requirements.
  • Tracked software bugs and detailed information regarding findings and resolution techniques in documentation.
  • Worked alongside developers and other project stakeholders to understand function, features and testing needs of each program.
  • Participated in cross-functional teams to develop methodologies for improving product quality assurance process flows.
  • Proposed system and procedure improvements, contributing to enhanced testing workflows.
  • Mentored junior analysts on best practices in quality assurance processes.
  • Led team meetings to discuss project progress and testing strategies regularly.
  • Researched innovative technologies and tools to enhance productivity and security.
  • Utilized client satisfaction surveys to improve service quality.
  • Managed onsite testing for customers based on project specifications.
  • Adept at using varying workflows that include onsite as well as remotely.
  • Demonstrated consistent dedication to delivering quality work with precision.
  • Held final approval on compliance with functional documentation during User Acceptance Testing (UAT).
  • Implemented QA methodologies and processes to streamline testing and improve efficiency.

EHR Consultant

Ballista Consulting
Seattle
10.2013 - 10.2015
  • Provided full go-live support with actionable responses and resolutions to ensure seamless EHR implementation.
  • Executed thorough testing cycle to ensure system reliability
  • Acted as primary contact between customer and IT to address needs
  • Facilitated meaningful change initiatives to improve clinic operations and patient care.
  • Optimized billing processes for cardiology clinic to enhance revenue cycle management.
  • Reconfigure workflows for EKG.

Education

A.S. - Nuclear Medicine

Ferris State University
Big Rapids, Michigan

Bachelor's - Business Administration

University of Phoenix

Master's - Emergency and Disaster Management

Touro University California

Master's - Public Health in Epidemiology

Walden University

Skills

  • Quality assurance processes
  • Regression testing
  • Test automation
  • User acceptance testing
  • Defect tracking
  • Defect analysis
  • Test case development
  • Test case design
  • Test script development
  • Test script creation
  • Proficient test execution
  • Load testing experience
  • Performance testing
  • Mobile application testing
  • Root-cause analysis
  • Process improvement
  • Expert defect management
  • Software development lifecycle
  • Software system testing
  • Technical expertise
  • Best practices
  • Time efficiency
  • Cross-functional collaboration
  • Problem solving
  • Problem investigations
  • Quality metrics
  • Team leadership
  • Mentorship
  • Time management
  • Excellent communicator
  • Attention to detail
  • Automation
  • Performance testing

Timeline

Senior Quality Assurance Analyst

Valley Medical Center
10.2015 - 01.2023

EHR Consultant

Ballista Consulting
10.2013 - 10.2015

A.S. - Nuclear Medicine

Ferris State University

Bachelor's - Business Administration

University of Phoenix

Master's - Emergency and Disaster Management

Touro University California

Master's - Public Health in Epidemiology

Walden University
Brandi Tew