Brandon Ballester
Philadelphia
Summary
Experienced in the retail industry, specializing in delivering exceptional customer service. Skilled in online/pickup deliveries, I excel at ensuring timely and efficient order fulfillment. With strong communication and organizational abilities, I consistently achieve high levels of customer satisfaction. Adaptable to changes in the dynamic retail landscape, I am always eager to acquire new knowledge.
Overview
6
6
years of professional experience
Work History
Digital Personal Shopper
Walmart
10.2022 - Current
- We pick customers online orders for them and we take their orders out once they arrive at our store
- Consistently working in a fast pace environment efficiently to meet and surpass store metrics
- Making sure each order has an active label, with the order being staged in the right location for Ambient, chilled, and frozen goods.
- Maintaining High First time pick rates and ensuring orders are going out quickly to customers to meet with store goals.
Cashier
Walmart
10.2021 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete their grocery orders.
- Organized and zoned lanes to maintain cleanliness and customer satisfaction.
Pizza Cook
Tony's Famous Pizza
09.2018 - 10.2021
- Able to run and cook pizzas during rush hour and big time events.
- Managing ingredients to reduce food waste.
- Having high costumer satisfaction ratings to surpass store goals.
- Preparing the kitchen to make sure orders go out fresh and fast
- Always maintaining a clean work environment.
Education
Some College and High school degree -
Holy Family University
01.2022
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Adaptable
- Managing
- Collaboration
- Hard working
- Communication
- Multitasking
Timeline
Digital Personal Shopper
Walmart
10.2022 - Current
Cashier
Walmart
10.2021 - 10.2022
Pizza Cook
Tony's Famous Pizza
09.2018 - 10.2021
Some College and High school degree -
Holy Family University
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