Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Wawa
04.2023 - Current
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Maintained a high level of product knowledge, providing accurate information to customers.
Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
Sales Associate
Ross Dress For Less
03.2022 - 01.2023
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Solved customer challenges by offering relevant products and services.
Prepared merchandise for sales floor by pricing or tagging.
Store Associate
Spirt Halloween LLC
08.2021 - 11.2021
Located merchandise across various stores to address customer needs.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Provided product demonstrations to highlight features, benefits and value.
Provided exceptional services and pleasant shopping experiences to retail customers.
Janitorial Worker
Bnax And Sons Cleaning Services
05.2020 - 08.2021
Emptied trash cans and recycling bins to keep building clean and free of germs.
Polished stainless steel fixtures and furniture details.
Cleaned equipment and machinery to maintain in optimum working condition.
Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.