Reliable manager with a strong background in customer service. Known for conflict resolution, working cohesively with others, and having a great work ethic. fostering an environment of efficiency.
Overview
4
4
years of professional experience
Work History
Manager on Duty
Havertown Pizza And Restaurant
Havertown
10.2021 - 07.2025
Supervised daily restaurant operations, ensuring efficient service flow and customer satisfaction.
Monitored staff performance and delivered feedback to maintain high-quality customer service.
Trained and mentored staff on customer service and food safety procedures to uphold service standards.
Resolved customer complaints to enhance overall dining experience.
Collaborated with kitchen staff to ensure timely food preparation and delivery.
Assigned tasks to employees and monitored progress of projects.
Guided team members on best practices for service delivery.
Trained new employees on job duties and company policies.
Ensured compliance with safety regulations, company policies, and procedures.
Audited cash registers at the end of each shift for accuracy.