Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandon Dickens

Havertown

Summary

Reliable manager with a strong background in customer service. Known for conflict resolution, working cohesively with others, and having a great work ethic. fostering an environment of efficiency.

Overview

4
4
years of professional experience

Work History

Manager on Duty

Havertown Pizza And Restaurant
Havertown
10.2021 - 07.2025
  • Supervised daily restaurant operations, ensuring efficient service flow and customer satisfaction.
  • Monitored staff performance and delivered feedback to maintain high-quality customer service.
  • Trained and mentored staff on customer service and food safety procedures to uphold service standards.
  • Resolved customer complaints to enhance overall dining experience.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Assigned tasks to employees and monitored progress of projects.
  • Guided team members on best practices for service delivery.
  • Trained new employees on job duties and company policies.
  • Ensured compliance with safety regulations, company policies, and procedures.
  • Audited cash registers at the end of each shift for accuracy.

Education

BBA - Finance

West Chester University of Pennsylvania
West Chester, PA
05-2029

High School Diploma -

Haverford Senior Highschool
Havertown, PA
06-2025

Skills

  • Project management
  • Financial analysis
  • Inventory management
  • Data analysis
  • Customer service
  • Cash handling
  • Task prioritization
  • Conflict resolution
  • Reliability and punctuality

Timeline

Manager on Duty

Havertown Pizza And Restaurant
10.2021 - 07.2025

BBA - Finance

West Chester University of Pennsylvania

High School Diploma -

Haverford Senior Highschool
Brandon Dickens