Brandon Lemard
Philadelphia
Summary
Strong operations professional and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. I fostered a culture of safety and efficiency that drives operational excellence and innovative solutions for success.
Overview
9
9
years of professional experience
Work History
Manager of Operations
Classic Detail
01.2020 - Current
- Established positive and effective communication among staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
Executive Assistant
Greater Love Home Health Care
05.2023 - 12.2023
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Phamacy Technician
CVS Pharmacy
01.2016 - 11.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Education
High School Diploma -
George Washington High School
Philadelphia, PA11-2016
BBA - Accounting And Finance
Pennsylvania State University
State College, PA12-2018
No Degree - Business And Managerial Economics
Community College of Philadelphia
Philadelphia01-2020
Skills
- Decision-making
- Customer service
- Quality assurance
- Strategic planning
- Safety procedures
- Problem-solving
- Time management
- Employee training
- Public speaking
- Documentation and reporting
Timeline
Executive Assistant
Greater Love Home Health Care
05.2023 - 12.2023
Manager of Operations
Classic Detail
01.2020 - Current
Phamacy Technician
CVS Pharmacy
01.2016 - 11.2021
High School Diploma -
George Washington High School
BBA - Accounting And Finance
Pennsylvania State University
No Degree - Business And Managerial Economics
Community College of Philadelphia
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