Brandon Lewis
Waynesboro
Summary
Motivated Trainer eager to help new hires advance in knowledge and abilities to meet career goals. Engaging and hands-on instructor with more than 2 years of related experience and superior planning and time management abilities.
Overview
11
11
years of professional experience
Work History
Amazon Learning Ambassador
Amazon
04.2022 - Current
- Supported interaction between associates during group work activities using guided conversation.
- Created, collected, and recorded data on associates' progress to determine the next steps for student success.
- Motivated associates to learn new content.
- Offered feedback to other providers to effectively address associates' needs.
- Led small group sessions to help associates review and practice concepts.
- Facilitated associate's engagement and collaboration to enhance classroom learning.
- Monitored the progress of associates and adjust instructional strategies to meet specific needs more efficiently.
- Applied differentiated instruction strategies to meet individual associate's needs.
- Run various machines at high efficiency.
- Train new associates during their first week and established team members on the correct and safe operation on the reach truck, Forklift, and Center Rider.
Sales Associate
Walker Enterprises LLC
05.2013 - 03.2022
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Managed returns, exchanges, and refunds in accordance with store policy.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Generated new sales leads to achieve and exceed monthly sales goals.
- He maintained current knowledge of evolving changes in the marketplace.
- Greeted customers and offered assistance in selecting merchandise, finding accessories, and completing purchases.
- Achieved or exceeded company-defined sales quotas.
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Waynesboro Area Senior High School
Waynesboro, PA05.2013
Skills
- New Hire Training 2 Years
- Microsoft Office 1 Year
- Center Rider Operator 2 Years
- Peer Mentoring
- Training facilitation
- Complex Problem-Solving
- Palletizing
- Shipment Processing
- Material Handling
- Forklift Operation 2 Years
- Stock replenishment
- Shipping and receiving
- Reach Truck Operation 2 Years
- Forklift clamp truck operator 2 Years
Timeline
Amazon Learning Ambassador
Amazon
04.2022 - Current
Sales Associate
Walker Enterprises LLC
05.2013 - 03.2022
High School Diploma -
Waynesboro Area Senior High School
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