- Graphic Design
- Gym Workouts
- Video Gaming
- Playing Sports
Brandon Schubert
Levittown
Summary
Current Sports Management Major student at Bucks County Community College and conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
2
2
years of professional experience
Work History
Security Guard
Philadelphia Phillies
02.2025 - Current
- Responded quickly to emergency situations to assess and deflect issues.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked and verified photo identification prior to granting facility access.
- Kept fans out of employee only areas within Citizens Bank Park, requiring Identification.
- Helping to keep Citizens Bank Park smoke free by actively working with other members of security.
- Helped fans navigate the stadium.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Customer Service Associate
Wawa
06.2024 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Identified and resolved discrepancies and errors in customer accounts.
- Cross-trained and backed up other customer service managers.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Implemented and developed customer service training processes.
- Trained staff on operating procedures and company services.
- Delivered prompt service to prioritize customer needs.
Shipping Specialist /Certified Notary Public
Ups Store
04.2023 - 06.2024
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Education
Associate of Arts - Sports Management
Bucks County Community College
Newtown, PA08-2025
High School Diploma -
Conwell Egan Catholic High School
Fairless Hills06-2021
Skills
- Patrolling
- Vigilant and watchful
- Reliability
- Keen observer
- Security operations experience
- Incident reporting
- Bagging inspection
- Interpreting procedures and instructions
- Security procedures
- Radio communication
- Security protocols
- Crowd control
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Security Guard
Philadelphia Phillies
02.2025 - Current
Customer Service Associate
Wawa
06.2024 - Current
Shipping Specialist /Certified Notary Public
Ups Store
04.2023 - 06.2024
Associate of Arts - Sports Management
Bucks County Community College
High School Diploma -
Conwell Egan Catholic High School