Brandon Smith
Athens,GA
Summary
With strong problem-solving abilities, a willingness to learn, and excellent communication skills, I am well-equipped to contribute to team success and achieve positive results. Poised and ready to tackle new challenges, I advance organizational objectives with dedication and enthusiasm. Conscientious professional with extensive experience advocating for individuals' and families social and economic well-being. Skilled at providing guidance, support, and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
6
6
years of professional experience
Work History
Compliance Coordinator
Goodwill Of North Ga
09.2024 - Current
- Educated employees by conducting compliance training programs and issuing periodic communications to refresh knowledge of compliant work practices.
- Promoted compliance by advising management on needed or prohibited actions to comply with government regulations.
- Compiled internal information for compliance audit by reviewing company policy documentation, non-compliance reports, and investigations into questionable conduct.
- Delivered subject matter expertise for internal and external customers on compliance best practices and quality control.
- Prepared and presented comprehensive reports to upper management and the audit team, covering issues and recommendations.
- Delivered and tracked program training for associates and supervisors to safeguard continuing business relationships.
- Advised division leaders of regulatory risks in business processes and provided recommendations for improvement.
- Communicate effectively with employees, supervisors, and managers to achieve the Ability One goals and expectations concerning evaluations
- Review all disability documentation for appropriateness to qualify candidates and to satisfy employee disability updates.
- Contributes to development and revision of templates used by management to document observations concerning disability impact pm work performance and behavior.
- Conducts Competitive Employment Evaluations to determine employee disability qualifications.
- Interprets medical/psychological diagnoses and supervisor observations to identify vocational implications to develop prescriptive recommendations to counsel and assist the employee and supervisor in the work environment.
- Evaluate program and/or needs and recommend the purchase of appropriate evaluation tools and materials to enhance the employee work experience.
- Reviews professional literature stays current regarding innovations and related programmatic standards in the field of rehabilitation, Ability One, and evaluation in particular.
- Contributes to the training of Supervisors/Managers regarding Supervisor Reviews, Performance Reviews, and observation techniques and instructs them on disability awareness.
Community Supervision Officer
Department Of Community Supervision (State of Georgia)
09.2023 - 09.2024
- Manage caseloads, enforce probation conditions, and conduct community surveillance with measurable results
- Prepare and maintain detailed case files, including background checks and drug testing, ensuring accuracy
- Build relationships with community stakeholders to support rehabilitation efforts
- Conduct interviews, prepare testimony, and testify in court and parole hearings, ensuring justice is served.
- Transported and monitored offenders on probation and parole for compliance with court protocols.
- Built relationships with defendants and offenders, assessing living conditions and case background information.
- Observed residents for compliance and behavior issues.
- Screened incoming employees, personal belongings, and shipments for security concerns.
- Compiled information from law enforcement and conducted interviews with youth offenders.
- Researched each case thoroughly to strengthen case outcomes.
- Wrote progress reports and testified under oath at court hearings.
- Coordinated community and job placement resources.
- Handled over 130 full-cycle caseloads per month.
Trainer
Goodwill of North Georgia
04.2021 - 07.2023
- Manage diverse caseloads, enforce conditions, and conduct thorough investigations, ensuring public safety and offender rehabilitation
- Meticulously maintain case files, perform background checks, and prepare comprehensive reports for legal proceedings and early terminations
- Foster partnerships with counselors, treatment providers, and community stakeholders to enhance support networks for supervised individuals
- Conduct in-depth screenings and assessments, analyzing substance use and mental health factors to inform tailored supervision strategies
- Execute field operations including arrests and searches, demonstrating adaptability and decisiveness in high-pressure situations.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided coaching and mentoring to employees.
- Developed job-specific competencies and performance standards.
- Analyzed and evaluated training effectiveness and program outcomes.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Facilitated virtual, in-person and blended learning sessions.
- Designed and delivered web-based, self-directed learning materials.
- Developed and executed performance management programs to increase employee engagement and productivity.
Park Assistant
Athens-Clarke County Leisure Services
01.2021 - 04.2021
- Conducted thorough facility inspections, identifying maintenance needs and executing minor repairs to ensure optimal park conditions for visitors
- Served as a welcoming public relations representative, providing comprehensive facility information and assisting with reservations and fee collection
- Contributed to team efforts in maintaining cleanliness and safety standards through routine litter removal and restroom sanitation tasks
- Monitored and reported on facility issues, contributing to efficient problem-solving and maintenance strategies for improved park operations
- Actively engaged with the public, fostering positive experiences and promoting park services while staying informed about local events and amenities
- Elevated visitor experience through proactive facility maintenance, ensuring pristine park conditions and swift resolution of equipment issues.
Supported Employment and Education Specialist
Advantage Behavioral Health
04.2020 - 08.2020
- Empowered youth (16-24) to achieve educational and career goals, implementing the IPS model for supported employment services and fostering job retention
- Coordinated comprehensive plans with case managers, therapists, and community providers, ensuring holistic support for participants' employment journeys
- Championed zero exclusions policy, providing equal access to employment services regardless of job readiness factors, promoting inclusive workforce development
- Conducted personalized client meetings, offering tailored assistance with programs to address individual needs and career aspirations effectively
- Facilitated skills training and employment preparation, equipping participants with tools for successful job placement and long-term career growth.
- Met with parents and guardians to assist in understanding and supporting educational objectives, learning expectations, and behavior standards.
- Built relationships with external stakeholders, community organizations, and donors to increase program scope.
Employment Job Coach
Goodwill of North Georgia
02.2019 - 11.2019
- Empowered youth through the IPS model, fostering educational and career growth
- Coordinated holistic support plans, ensuring equal access to employment services
- Conducted research and analysis
- Prepared reports as requested on employment/labor market trends and placement outcomes to improve sales effectiveness
- Optimized employment matches, emphasizing fee-for-service opportunities aligned with participant strengths, leading to improved placement outcomes
- Conducted in-depth labor market research, generating actionable insights to enhance sales effectiveness and participant job placement strategies
- Facilitated seamless coordination between technical colleges, Goodwill, and partners for the College Career Catalyst Initiative, ensuring participant success
- Pioneered innovative support strategies, significantly improving participant retention rates and overall program effectiveness
- Empowered job seekers through personalized coaching, fostering successful transitions and career growth while collaborating with diverse stakeholders.
- Collaborated with local employers to identify job opportunities for clients.
- Developed and maintained relationships with community resources to support job coaching.
- Built and maintained professional relationships with vendors and suppliers.
- Utilized a variety of instructional design methodologies to create effective learning experiences.
- Facilitated virtual, in-person, and blended learning sessions.
Education
Associate of Applied Science - Workforce Management And Leadership
College of Coastal Georgia
Brunswick, GA12.2022
Associate of Applied Science - Criminal Justice
Athens Technical College
Athens, GA05.2015
Skills
- Special Education Paraprofessional
- Job Readiness Training
- On-the-job training
- Recruitment
- Program Management
- Retention
- Case Management
- Project Management
- Arrest team
- Drug Court Officer
- Peer Coach
- Skillful
- Experienced
Additional Information
Volunteer Work and Training, The Department of Community Supervision Academy (March 2024), American Red Cross Certified Instructor (June 2021), Launch U Facilitator Certification (July 2021), Supply Chain Management Principles Georgia Tech Certified Trainer Certification (August 2021), TABE Facilitator Certification (June 2021), Interviews and Interrogation Training (October 2015), Stepping up to Supervision Training (March 2016), Crisis Intervention (January 2017), Goodwill Ambassador (April 2019)
Timeline
Compliance Coordinator
Goodwill Of North Ga
09.2024 - Current
Community Supervision Officer
Department Of Community Supervision (State of Georgia)
09.2023 - 09.2024
Trainer
Goodwill of North Georgia
04.2021 - 07.2023
Park Assistant
Athens-Clarke County Leisure Services
01.2021 - 04.2021
Supported Employment and Education Specialist
Advantage Behavioral Health
04.2020 - 08.2020
Employment Job Coach
Goodwill of North Georgia
02.2019 - 11.2019
Associate of Applied Science - Workforce Management And Leadership
College of Coastal Georgia
Associate of Applied Science - Criminal Justice
Athens Technical College
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