BRANDON WITHEROW
Mechanicsburg
Summary
Dynamic Team Manager with a proven track record at Panera Bread, excelling in employee training and guest experience. Expert in scaling operations and fostering a motivated team environment, leading to enhanced sales and customer satisfaction. Skilled in baking techniques, ensuring high-quality product standards while maintaining a clean and efficient workspace.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Team Manager
Panera Bread
Mechanicsburg
02.2022 - Current
- Clean and maintain workspace to meet proper sanitation requirements
- Hire and onboard new associates and provide ongoing training and development, including constructive feedback, as needed
- Coach and motivate the team to exceed your bakery-cafe's goals-for sales, speed of service, order accuracy, and cafe health
- Make sure every customer is delighted by the quality of our food, service, staff, and safety measures
Baking Training Specialist
Panera Bread
Harrisburg
08.2019 - 02.2021
- Clean and maintain workspace to meet proper sanitation requirements
- Assuring all products meets Panera Bread's gold standards
- Managing staff in multiple locations
- Worked to effectively manage bakers to encourage a productive environment
Front of staff
Beeman's Baked Goods
Carlisle
07.2017 - 03.2018
- Assist customers with orders
- Clean and maintain kitchen and storefront
- Responsible for counting register after closing
Education
A.S - Baking and Pastry Arts
Walnut Hill College
Philadelphia, PA02.2019
High School -
Boiling Springs High School
06.2017
Skills
- Management
- Hiring processes
- Schedule creation
- Timekeeping
- Employee disciplinary processes
- Guest experience
- Training methods
- Employee training
- Scaling
- Mixing
- Baking
- Measuring ingredients
- Combining ingredients
- Judging doneness
- Producing breads
- Producing pastries
- Producing cookies
- Producing cake
- Producing mousses
- Producing ice cream
- Producing sorbets
Certification
ServSafe Certified, 03/01/24
Training
- Ability to come up with adaptable training methods
- Can train employees based off their individualized skill sets & experience levels
Scaling Mixing Baking
- Experience using analog and digital scales to accurately measure ingredients
- Can combine ingredients in the proper order and mix to the appropriate consistency
- Ability to judge doneness of product based on color, touch, and internal temperature
- Producing breads, pastries, cookies, cake, mousses, ice cream, and sorbets etc.
Timeline
Team Manager
Panera Bread
02.2022 - Current
Baking Training Specialist
Panera Bread
08.2019 - 02.2021
Front of staff
Beeman's Baked Goods
07.2017 - 03.2018
A.S - Baking and Pastry Arts
Walnut Hill College
High School -
Boiling Springs High School
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