Brandy Hitchcock
Hermitage,TN
Summary
Experienced administrative professional ready to drive operational efficiency and streamline office functions. Known for strong organizational skills, effective communication, and team collaboration. Adaptable and reliable, with focus on achieving results in fast-paced environment.
Overview
25
25
years of professional experience
Work History
Office Administrator
Designers Warehouse Services
12.2022 - Current
- Maintaining electronic and paper filing systems.
- Communicating with clients via email correspondence.
- Scheduling through Google calendar.
- Creating and maintaining database of documents.
- Answering multi-line phone system and routing calls.
- Handling complaints and determining appropriate action for resolution.
- Tracking and ordering of office and warehouse supplies as needed.
- Invoicing clients for services.
- Creating and submitting monthly billing packets.
- Collecting and posting of payments.
- Coordinating on-site repairs.
Administrative Assistant
Coit Services
07.2008 - 12.2022
- Post AR and GL payments
- Ledger balancing
- Daily Balancing
- Mobile deposits
- Answer inbound calls
- Provide quotes
- Schedule appointments
- Maintain scheduling calendar
- Filing
- Generate reports
- Update social media accounts
- Ordering office supplies
- Handle customer complaints
Student Loan Officer
General Board of Higher Education and Ministry
01.2007 - 03.2008
- Company Overview: (Temporary position with Office Team)
- Answered inbound calls
- Accessed credit bureaus
- Collected past-due accounts
- Processed applications for loans
- Provided follow-up to borrowers
- Established credit worthiness
- Sorted and posted mail
- Prepared and mailed monthly statements
- Inputted graduation information for deferred accounts
- Posted payments on accounts
- (Temporary position with Office Team)
Customer Service Rep II
Citifinancial
09.2000 - 05.2007
- Answered inbound calls
- Solicited customers for specific loan and insurance products
- Collected past-due accounts
- Processed mail and drop-in payments
- Prepared personal and home equity loan documents
- Performed loan closings
- Accessed credit bureaus
- Loan approval up to $2500
- Prepared and delivered nightly deposits
- Maintained and balanced cash drawer
Education
B.S. - Professional Studies, Organizational Leadership Emphasis
Middle Tennessee State University
Murfreesboro, TN12-2022
Skills
- Time management
- Administrative support
- Problem resolution
- Computer skills
- Work Planning and Prioritization
Timeline
Office Administrator
Designers Warehouse Services
12.2022 - Current
Administrative Assistant
Coit Services
07.2008 - 12.2022
Student Loan Officer
General Board of Higher Education and Ministry
01.2007 - 03.2008
Customer Service Rep II
Citifinancial
09.2000 - 05.2007
B.S. - Professional Studies, Organizational Leadership Emphasis
Middle Tennessee State University
Similar Profiles
Jose CarreteroJose Carretero
Upholsterer Since 1980 at Associated Designers ServicesUpholsterer Since 1980 at Associated Designers Services
KELECHI AKUJOBIKELECHI AKUJOBI
Fashion designer at Tina Tailors And Fashion DesignersFashion designer at Tina Tailors And Fashion Designers
AMRUTHA VARSHINI SHESHADRIAMRUTHA VARSHINI SHESHADRI
Junior Architect at ABSOLUTE ARCHITECTS AND DESIGNERSJunior Architect at ABSOLUTE ARCHITECTS AND DESIGNERS