Braulio Ayala
Bensalem
Summary
Dynamic Team Lead at Panera Bread with a strong focus on customer satisfaction and quality control. Expert in coaching and mentoring, fostering a collaborative environment that enhances employee performance. Bilingual with a keen attention to detail, I consistently drive team success and uphold workplace safety standards.
Overview
2
2
years of professional experience
Work History
Team Lead
Panera Bread
04.2023 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Education
Bensalem High School
Bensalem, PASkills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Quality control
- Workplace safety
Languages
Spanish
Native or Bilingual
Timeline
Team Lead
Panera Bread
04.2023 - Current
Bensalem High School
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