Brenda Collazo
Philadelphia
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Alpha & Omega Fiberglass
02.2024 - 10.2024
- Managed scheduling and coordination of meetings, ensuring optimal use of executive time.
- Developed and maintained filing systems to enhance document retrieval efficiency.
- Facilitated communication between departments, improving interdepartmental collaboration.
- Assisted in preparing reports and presentations, ensuring accuracy and clarity of information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Certified Medical Assistant
Ryan-Nena Community Health Center
01.2016 - 08.2017
- Screen all patients and record their vital signs and chief complaints into ECW software. Assist GYN provider with colposcopies, EMB’s, and Pap smears. Assist other LPN’s in pediatric clinic when needed or overflow. Stocked and maintained cleanliness in all exam rooms and fully stock with inventory.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Certified Medical Assistant
William F. Ryan Community Health Network
09.2014 - 01.2016
- Assist all Specialty Physicians with procedures and interpretations. Record all patient vital signs, chief complaints electronically using ECW software. Sterilize and autoclave all podiatry surgical instruments. Stock and maintain cleanliness in all exam rooms. Schedule appointments for patients with specialty doctors via telephone encounters. Clerical duties as well as faxing, scanning, documenting patient Rx’s, surgical procedures, consent forms, etc. Worked with Podiatry, Gastroenterology, Urology, Dermatology, Cardiology specialists.
Certified Medical Assistant
MAWS Medical Associates of Wall Street
06.2014 - 08.2014
- Completed 200 hours of internship. Trained new medical assistants. Clerical duties as well as faxing, scanning and scheduling appointments via telephone.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Obtained client medical history, medication information, symptoms, and allergies.
Education
Certified Medical Assistant -
Star Career Academy
New York City08-2014
High School - International Studies
Washington Irving High School
New York City09-1995
Skills
- Computer Skills - Expert
- Leadership Skills - Expert
- Ability to Multitask - Expert
- Communication - Expert
- Fast Learner - Expert
- Ability to Work Under Pressure - Expert
- Ability to Work in a Team - Expert
- Customer Service - Expert
- Communication Skills - Expert
- Medical Terminology - Expert
- Customer and client relations
- File organization
- Computer proficiency
- Microsoft Office Suite
LANGUAGES
Spanish - Native speaker
Timeline
Administrative Assistant
Alpha & Omega Fiberglass
02.2024 - 10.2024
Certified Medical Assistant
Ryan-Nena Community Health Center
01.2016 - 08.2017
Certified Medical Assistant
William F. Ryan Community Health Network
09.2014 - 01.2016
Certified Medical Assistant
MAWS Medical Associates of Wall Street
06.2014 - 08.2014
High School - International Studies
Washington Irving High School
Certified Medical Assistant -
Star Career Academy