Brenda Glenn
Philadelphia
Summary
Compassionate Certified Nursing Assistant with experience in delivering individualized patient care and education. Collaborates effectively with medical professionals, patients, and families to ensure high-quality care. Demonstrated ability to support various roles within healthcare settings, enhancing team efficiency and patient outcomes.
Overview
26
26
years of professional experience
Work History
Receptionist
Genesis
Wyncote
06.2000 - Current
- Greeted clients and visitors warmly upon arrival.
- Managed multi-line phone system, directing calls efficiently.
- Scheduled appointments and coordinated meetings for staff.
Activities Assistant
Genesis
Wyncote
03.2000 - Current
- Assisted in planning and organizing daily activities for residents.
- Facilitated group games and events to enhance resident engagement.
- Coordinated transportation for residents to external social outings.
Medical supplies
Genesis
1245 church rd
03.2000 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
CNA
Genesis HealthCare
Wyncote
03.2000 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in a long-term living facility and delivered high-quality support to meet needs.
Unit Clerk
Genesis HealthCare
Wyncote
03.2000 - Current
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Answered unit calls and relayed messages to healthcare staff, enhancing communication within the team.
- Answered multi-line telephone system, provided information and directed calls.
- Documented updates to patient information in medical charts, ensuring HIPAA compliance and safeguarding confidentiality.
- Coordinated transportation for patients to ensure timely arrival for medical appointments.
- Scheduled patient appointments in doctors' calendars and conducted follow-up reminder calls to improve patient attendance.
Education
High School Diploma -
John Bartram High School
2401 S 67th StSkills
- Customer service
- Customer Service
- Administrative Support
- Electronic Recordkeeping
- Output monitoring
- Observation records
- Fluid Measurement
- Patient Positioning
Timeline
Receptionist
Genesis
06.2000 - Current
Activities Assistant
Genesis
03.2000 - Current
Medical supplies
Genesis
03.2000 - Current
CNA
Genesis HealthCare
03.2000 - Current
Unit Clerk
Genesis HealthCare
03.2000 - Current
High School Diploma -
John Bartram High School