Brenda Smith
NORRISTOWN
Summary
Dedicated healthcare professional with a solid background in patient services and clinical documentation. Recognized for attention to detail and adherence to infection control standards. Eager to leverage experience for improved patient outcomes.
Overview
4
4
years of professional experience
Work History
Patient Care Technician
Total Support Services
Lansdale, PA
01.2025 - Current
- Assisted nursing staff in delivering patient care and monitoring vital signs.
- Documented patient information accurately in electronic health records.
- Supported daily living activities to enhance patient comfort and wellbeing.
- Collaborated with healthcare team to ensure consistent quality of care.
- Implemented best practices for infection control to safeguard patients' health.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Patient Intake Coordinator
Suburban Family Medicine
Norristown, PA
09.2024 - 01.2026
- Managed patient check-in processes, ensuring accurate data collection and verification.
- Coordinated scheduling for patient appointments, optimizing provider availability and workflow efficiency.
- Utilized electronic health record (EHR) systems to maintain patient information and support clinical staff.
- Assisted in insurance verification procedures, enhancing accuracy of billing processes and reducing claim denials.
Medical Scribe
Accolade Resources
Plymouth, PA
06.2022 - 10.2025
- Documented patient encounters and clinical information in real-time during examinations.
- Facilitated communication between healthcare providers and patients to enhance care delivery.
- Assisted in maintaining accurate electronic health records (EHR) to ensure compliance with regulations.
- Streamlined data entry processes, improving documentation efficiency and reducing errors.
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
Education
Associate of Applied Science - Nursing
Montgomery County Community College
Blue Bell, PA06.2028
Secondary School Diploma -
Hiset / GED
Philadelphia, PA11.2024
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Basic life support
- Infection control standards
- ADL support
- Patient services
- Patient education
- Data collection
- Clinical training
- Infection prevention
- Documentation skills
- Strong communication skills
- Patient confidentiality
- Insurance verification
- Medical terminology
- Data entry proficiency
- Appointment scheduling
- Healthcare industry
- Patient scheduling
- Scheduling appointments
- Multi-line phone systems
- Charting and clinical documentation
- Customer service
Timeline
Patient Care Technician
Total Support Services
01.2025 - Current
Patient Intake Coordinator
Suburban Family Medicine
09.2024 - 01.2026
Medical Scribe
Accolade Resources
06.2022 - 10.2025
Associate of Applied Science - Nursing
Montgomery County Community College
Secondary School Diploma -
Hiset / GED
Direct Care Staff Training and Competency Test
Certificate of completion
Department of Human Services