Brenda Torres
Bensalem
Summary
Dynamic professional exhibiting exceptional skills in both collaborative and independent work environments. Known for a robust work ethic, outstanding organizational capabilities, and adaptability, consistently delivering results in high-pressure settings. Proven ability to quickly master new concepts and take on challenges with enthusiasm.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Warehouse Lead
Bunzl Retail
Bensalem
07.2021 - Current
- Operated forklifts or pallet jacks to transport items.
- Coordinated daily operations within the warehouse, including receiving, picking, packing, shipping, and returns processing.
- Reviewed work orders to determine work assignments and material and equipment needs.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Updated and maintained databases with current information.
Receiving Clerk
Bunzl
Bensalem
03.2019 - 06.2021
- Prepared and processed shipping documents, including work and shipping orders
- Reviewed work orders to check correctness of deliveries
- Operated forklift and walkie to transfer items and material to target areas
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate departments
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Completed necessary paperwork including packing slips, bills of lading, receiving reports. accurately and on time.
- Maintained a clean and safe work area in compliance with OSHA standards.
- Unloaded delivery trucks, containers, and pallets using hand truck, forklifts or other equipment as needed.
Lead Cashier
Philadelphia Zoo
Philadelphia
03.2010 - 12.2018
- Trained new team members in cash register operation, stock procedure and customer service
- Authorized discount and special actions to resolve customer disputes and maintain satisfaction
- Kept informed of current promotions, exchange and refund policies, pricing structures.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Handled escalated customer service issues professionally and courteously.
Owner
Germantown Business Center
Philadelphia
02.2007 - 12.2009
- Monitored office inventory to maintain adequate supply levels and order products
- Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications
- Distributed company correspondence, including memos and update to reinforce
- Managed daily operations of business, including hiring and training staff.
- Identified new opportunities for growth, expansion, and diversification.
- Managed inventory and supplies to ensure materials were available when needed.
- Completed day-to-day duties accurately and efficiently.
Education
Diploma -
Thomas Edison High School
Philadelphia, pa06.1994
Skills
- Documentation and reporting
- Forklift certification
- Material Transport
- Safety and compliance
- Package preparation
- RFI scanner
- Communication skills
Languages
- Spanish
- English
Certification
- Raymond Training Equipment
Timeline
Warehouse Lead
Bunzl Retail
07.2021 - Current
Receiving Clerk
Bunzl
03.2019 - 06.2021
Lead Cashier
Philadelphia Zoo
03.2010 - 12.2018
Owner
Germantown Business Center
02.2007 - 12.2009
Diploma -
Thomas Edison High School
Similar Profiles
Olivia DiNardoOlivia DiNardo
National Account Coordinator at Bunzl RetailNational Account Coordinator at Bunzl Retail
OUDOMSAK NYOUDOMSAK NY
Sales Operation Specalist at Bunzl Retail ServiceSales Operation Specalist at Bunzl Retail Service
CHRISTINA LEWISCHRISTINA LEWIS
Team Leader at Bunzl Retail Services LLCTeam Leader at Bunzl Retail Services LLC