- Hiking
- Camping
- Drawing and Painting
- Animal lover
Brenna Ford
Abbottstown
Summary
Experienced administrative professional in counseling settings prepared for this role with strong background in office management, scheduling, and communication.
I have experience working in drug and alcohol counseling in schools, medical facilities, and in office settings. I have a strong understanding for taking and recording data as well as entering it into online databases including sales force, KIPU, BIPTrack, etc.
I am skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting team functions. I am known for reliability and fostering positive work environments. I am eager and willing to learn new skills and adapt to different challenges.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Autism Behavioral Support Staff
New Story Schools
08.2024 - 12.2024
- Delivered evidence-based behavior curricula to students while maintaining high levels of behavioral and academic expectations for students.
- Utilized variety of methods, skills and tools to provide direct behavior support to students on caseload.
- Maintained detailed records of student progress, allowing for informed decision-making about future interventions.
- Improved student behavior by implementing positive reinforcement strategies and individualized support plans.
SAP D&A Liason
TrueNorth Wellness Services
05.2023 - 06.2024
- Provided consultation to middle and high school SAP teams.
- Attended regular team meetings.
- Conducted substance abuse and mental health assessments and screenings to accurately identify client needs and appropriate levels of care required.
- Provided supportive mental health counseling, drug and alcohol education, and drug and alcohol counseling.
- Reduced relapse occurrences for clients through consistent follow-up appointments and support group referrals.
Admissions Specialist
Innovo Detox
02.2022 - 03.2023
- Initiated the intake process with all new admissions and answered incoming calls from potential patients
- Completed intake screening paperwork on new patients; interviewed and evaluated prospective patients and family members
- Coordinated referrals to specialty and social services when appropriate
- Identified factors which may interfere with obtaining maximum benefits from treatment
- Maintain records and make written and oral reports concerning intake processes, referral reports, and billing reports
- Prepare eligibility and benefits for new patients through insurance and 3rd party payers
- Taking and processing payments
Assistant Counselor
Evolution Counseling LLC
08.2021 - 12.2021
- Juniata College senior professional semester field placement
- Worked closely with staff and counselors on case planning and evaluations for clients and aided in developing effective interventions for clients aged 3-18
- Accompanied staff on several client sessions and home visits and applied my own knowledge and skills in these settings with support and feedback from my co-counselors
- Provided support for staff by helping prepare and run groups including an Arts for Healing group and an LGBTQI support group (purchase supplies, set up, clean up, etc.)
- Worked closely with staff, clients, stakeholders in the community, etc
- By applying my knowledge from classwork and research in a professional setting
- Completed an outreach plan for Evolution Expressions, the non-profit entity of Evolution Counseling
Intake Assistant
SCCAP Food Pantry
06.2021 - 08.2021
- Worked with the Food Pantry Coordinator on the daily operations of the Food Pantry to ensure the food is ready and clients are served throughout the day
- Assisted with daily unloading, shelving, stocking and storing of food donations and deliveries
- Maintain and manage food inventory and pantry storage space
- Assist and support pantry clients
- Maintain a positive, supportive and constructive attitude and disposition with clients, staff and volunteers at all times both during pantry service and after hours
- Facilitate pickup of food donations and orders
- Assist with operation of the pantry reception desk
- Work with & support pantry volunteers during stock maintenance, pantry setup and operation
Assistant Counselor
Mainstream Counseling
10.2019 - 07.2020
- Co-facilitated weekly support groups (led by my senior social workers and counselors) counseling middle and high school students with adjustment issues, social issues, and mental health problems
- Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills, and functional living skills
- Performed counseling interventions to address issues through conflict resolution and situational adjustment to depression, anxiety, and physical or substance abuse
Education
Bachelor's degree - Social Work
Juniata College
Huntingdon, PA12.2021
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking
- Excellent communication
- Customer service
- EMR systems
- Child & Family Counseling
- Time management
- Organizational skills
- Administrative experience
- Behavioral Therapy
- Social Work
- Front desk
- Mental Health Counseling
- Medical billing
- Computer skills
- Cognitive Behavioral Therapy
- Applied Behavior Analysis
- Clerical experience
- Medical terminology
- Crisis Intervention
- Addiction Counseling
- Medical receptionist
- Group Therapy
- Office experience
- Motivational Interviewing
- Microsoft
- Typing
- Behavioral Health
- Individual / Group Counseling
Certification
- Driver's License
- CPR/First Aid
- NCI with Advanced Physical Skills, 3rd Edition Training
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Interests
Timeline
Autism Behavioral Support Staff
New Story Schools
08.2024 - 12.2024
SAP D&A Liason
TrueNorth Wellness Services
05.2023 - 06.2024
Admissions Specialist
Innovo Detox
02.2022 - 03.2023
Assistant Counselor
Evolution Counseling LLC
08.2021 - 12.2021
Intake Assistant
SCCAP Food Pantry
06.2021 - 08.2021
Assistant Counselor
Mainstream Counseling
10.2019 - 07.2020
Bachelor's degree - Social Work
Juniata College
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