Brenna Rose
Pittsburgh,PA
Summary
Ambitious and diligent worker with experience in customer service and childcare. Seeking a career in conservation and animal husbandry. In-progress college education focused on animal biology, ecology, and environmental science.
Overview
5
5
years of professional experience
Work History
Swim Instructor
YMCA of Greater Erie
10.2021 - 09.2025
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
- Taught daily swim instruction to students varying in ages and skill levels.
- Adapted teaching techniques to different learning styles.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
Assistant Coach
YMCA of Greater Erie
10.2021 - 12.2024
- Collaborated with head coach to develop and maintain team schedule and practices to enhance preparedness.
- Observed athletes during practices and meets to assess performance and provide tips for improvement.
- Advised head coach on discipline, performance, and other decision-making areas.
- Taught a variety of ages and skill levels skills and techniques needed to succeed in an competitive environment
Lifeguard
YMCA of Greater Erie
05.2021 - 02.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Monitored safety of guests in and around swimming pool.
- Responded to emergency situations in a timely, efficient manner.
Ride Operator
Waldameer Park & Water World
05.2020 - 09.2020
- Monitored passengers and ride operations and enforced safety regulations.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
Education
Degree In-progress - Biology
Gannon University
Erie, PAHigh School Diploma -
Fairview High School
Fairview, PA05-2020
Skills
- Adaptability and dependability
- Verbal and written communication
- Rule enforcement
- Child supervision
- Group instruction
- Emergency procedures
- Customer service
- Relationship building
- Conflict resolution
- First aid and CPR
Timeline
Swim Instructor
YMCA of Greater Erie
10.2021 - 09.2025
Assistant Coach
YMCA of Greater Erie
10.2021 - 12.2024
Lifeguard
YMCA of Greater Erie
05.2021 - 02.2023
Ride Operator
Waldameer Park & Water World
05.2020 - 09.2020
Degree In-progress - Biology
Gannon University
High School Diploma -
Fairview High School