Brennah Piasecki
Scranton
Summary
Compassionate home health aide, barback, customer service worker with a commitment to teamwork and client satisfaction. Expertise in delivering quality service and maintaining cleanliness, ready to enhance customer experiences and support team success.
Attentive Customer Service Representative with 5+ years achieving customer service satisfaction and customer retention goals. Independent and quick thinking team player.
Offering excellent interpersonal skills and natural ability to connect with customers, eager to learn and develop in retail environment. Brings understanding of customer service principles and effective communication techniques. Ready to use and develop sales and customer service skills in any role.
Overview
8
8
years of professional experience
Work History
Barback
Mcalpine St Pub
Avoca Pa
03.2022 - Current
- Maintained cleanliness and organization of bar area to ensure efficient service flow
- Assisted bartenders in preparing garnishes and cocktail ingredients for timely drink service
- Stocked inventory supplies, ensuring adequate levels for peak service hours
- Operated dishwashing equipment to maintain sanitation standards throughout shifts
- Delivered exceptional customer service, ensuring satisfaction and repeat patronage.
- Collaborated with kitchen staff to facilitate timely meal preparations and deliveries.
- Coordinated timely delivery of items to designated locations, ensuring efficiency and adherence to schedules.
- Crafted signature cocktails, enhancing customer experience and satisfaction.
Home Health Nurse Aide
Linda Wasko
Scranton, PA
06.2023 - 10.2025
- Administered patient care plans, ensuring compliance with health regulations and standards.
- Monitored vital signs and documented changes in patients' conditions for effective treatment adjustments.
- Educated patients and families on medication management, promoting adherence to prescribed therapies.
- Collaborated with interdisciplinary teams to optimize patient outcomes through coordinated care strategies.
- Provided compassionate care to patients, ensuring comfort and safety during daily activities.
- Maintained cleanliness and organization of patient rooms, adhering to infection control protocols.
- Supported meal preparation and feeding for patients with dietary restrictions.
- Collaborated with healthcare team to develop individualized patient care plans.
Sales Clerk
Pets Supplies Plus
Dickson City Pa
03.2022 - 08.2022
- Provided exceptional customer service, addressing inquiries and ensuring satisfaction with products.
- Assisted in inventory management, tracking stock levels and restocking shelves efficiently.
- Processed transactions accurately using POS systems, maintaining cash register integrity.
- Educated customers on pet care products, offering tailored recommendations for their pets' needs.
- Worked effectively in fast-paced environments.
- Operated point-of-sale systems to process customer transactions efficiently.
- Operated cash register and assisted customers with purchases and product questions while maintaing a clean, organized, and welcoming enviroment. provided daily care for store animals. restocker merchandise, organized displays, cleaned spills and store areas, and ensured shelves and aisles were properly maintained and prepared for the next day
Secretary
Williams Industrail Supply
Scranton, PA
03.2018 - 06.2021
- Managed correspondence and communication between departments to streamline operations.
- Coordinated scheduling and organized meetings for executive team, enhancing efficiency.
- Assisted in maintaining office supplies inventory, ensuring timely restocking and availability.
- Developed filing system to improve document retrieval and maintain organization of records.
- Managed front desk and secretary duties including answering phones, scheduling, customer communication, and office computer work. contacted customers to confirm continued services and maintain client services. assisted with register operations, processed transactions, and coordinated electrical product delivers
Education
High School Diploma -
Skills
- Efficient multitasking
- Cleaning and sanitation
- Cleanliness maintenance
- Flexible schedule
- Stock rotation
- Cleaning proficiency
- Conflict resolution
- Payment processing
- Client relations
- Customer satisfaction measurement
- Professional telephone demeanor
- Fast-paced environment
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
Timeline
Home Health Nurse Aide
Linda Wasko
06.2023 - 10.2025
Barback
Mcalpine St Pub
03.2022 - Current
Sales Clerk
Pets Supplies Plus
03.2022 - 08.2022
Secretary
Williams Industrail Supply
03.2018 - 06.2021