Summary
Overview
Work History
Education
Skills
Timeline
Generic

Breonna Williams

MCKEESROCKS

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

5
5
years of professional experience
2021
2021
years of post-secondary education

Work History

Customer Service Representative

Health Care Service Corporation
MCKEESROCKS
01.2023 - 03.2026
  • Assisted customers with inquiries about health insurance plans and benefits.
  • Resolved issues by coordinating with internal departments and external vendors.
  • Documented customer interactions in the company's CRM system for tracking purposes.

Data Entry Intern

Healthcare Staffing Inc.
Pittsburgh
06.2021 - 02.2023
  • Entered patient information into electronic health records system.
  • Verified accuracy of data entries and corrected discrepancies.
  • Assisted healthcare staff with administrative tasks and document preparation.

Education

Fairmont High
Lumberton, NC

Skills

  • CRM management
  • Health insurance knowledge
  • Issue resolution
  • Data entry accuracy

Timeline

Customer Service Representative

Health Care Service Corporation
01.2023 - 03.2026

Data Entry Intern

Healthcare Staffing Inc.
06.2021 - 02.2023

Fairmont High
Breonna Williams