Brett Hayeck
Hatboro
Summary
Seasoned Restaurant Manager with a proven track record at Chickie's and Pete's, excelling in event planning and bar management. Achieved a remarkable increase in bar revenue while maintaining a 19% cost. Renowned for leadership development and performance improvement, fostering a high-quality customer experience through effective team collaboration.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Chickie's and Pete's
Warrington
08.2024 - Current
- Service, Catering, and Event Planning department head.
- Coordinated with clients to understand event requirements and preferences, ensuring high levels of satisfaction.
- Helped promote large events to boost sales.
- Ensured a high level of service to large groups of people for maximized satisfaction.
- Upsold parties to higher packages of food and beverage while also adhering to the customers' wants and needs.
- Trained and developed new staff to become catering servers.
- Brought a skill set and mindset to a new store to boost customer satisfaction and quality products.
- Projected sales and labor forecasting.
- Assisted in the training and development of new managers.
Restaurant Manager
Chickie's and Pete's
Malvern
08.2022 - 08.2024
- The department head for the bar, service, and hostess teams.
- Ran a consistent 19% bar cost, ensuring proper pours, recipes, and cost analysis of items.
- Went from an 80k per month bar to 100-100k per month within 6 months.
- Able to lower our overall bar cost average from 22% to 19% within 6 months.
- Built a bar committee team of our best bartenders to provide an upgraded experience to customers.
- Hired and developed servers and hosts to provide the best possible customer experience. Eventually, growing these team members into higher positions of growth.
- In charge of proper ordering, and monthly inventory counts.
- Able to comprehend and break down P&L statements.
Restaurant Supervisor
Chickie's and Pete's
Warrington
09.2020 - 08.2022
- Delegated work to staff, setting priorities and goals.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Ensured compliance with health and safety regulations in the kitchen, storage areas and dining area.
- Supervised and coordinated activities of restaurant staff to ensure customer service standards are met.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Planned work schedules for restaurant personnel ensuring adequate coverage at all times.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Associate of Arts - Hospitality And Tourism Management
Montgomery County Community College
Blue Bell, PA05-2021
Skills
- Event planning
- Cost analysis
- Staff training
- Leadership development
- Conflict resolution techniques
- Performance improvement
- Customer engagement
- Bar management
Certification
- RAMP Certified
- ServSafe Certified
Affiliations
- Assisted in grand openings of full service stores in Reno Nevada and Kansas City Missouri.
- Apart of the company bar committee with other bar managers to develop new drinks for seasonal menus, while also providing insight to boost sales and maximize efficiency across the company.
References
References available upon request.
Timeline
Restaurant Manager
Chickie's and Pete's
08.2024 - Current
Restaurant Manager
Chickie's and Pete's
08.2022 - 08.2024
Restaurant Supervisor
Chickie's and Pete's
09.2020 - 08.2022
Associate of Arts - Hospitality And Tourism Management
Montgomery County Community College
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