Summary
Overview
Work History
Education
Skills
Timeline
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Brett Mutz

Swarthmore

Summary

Dynamic Facility Administrator at All Star Sports Academy with expertise in facility management and exceptional customer service. Proven track record in enhancing client satisfaction and streamlining operations. Skilled in work order management and adept at building strong relationships, driving engagement, and optimizing service response times in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Facility Administrator

All Star Sports Academy
01.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Cultivated strong customer relationships through effective communication and personalized service.
  • Executed product demonstrations to showcase features and benefits, enhancing customer engagement.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Coordinated maintenance schedules, optimizing service response times and minimizing downtime.
  • Streamlined communication processes between departments, enhancing collaboration and information flow.

Administrative Assistant

Joseph A. Malley III Esquire PC
07.2025 - 08.2025
  • Coordinated schedules and appointments for executives, ensuring optimal time management and efficiency.
  • Managed correspondence by screening emails and phone calls, prioritizing urgent requests effectively.
  • Developed and maintained filing systems, enhancing document retrieval processes for team members.
  • Assisted in preparation of reports and presentations, ensuring accuracy and alignment with company standards.
  • Facilitated communication between departments, promoting collaboration on various projects and initiatives.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Maintained inventory of office supplies and placed orders.
  • Enhanced communication within office, establishing weekly newsletter summarizing key updates and achievements.
  • Developed filing system for historical documents, preserving important company records and improving access to information.

Education

Bachelor of Arts - English Literature

Ursinus College
Collegeville, PA
05-2026

Skills

  • Sales presentation
  • Product and serve sales
  • Cold calling
  • Client and account management
  • Customer relations
  • Work order management
  • Facility management
  • Customer service

Timeline

Administrative Assistant

Joseph A. Malley III Esquire PC
07.2025 - 08.2025

Facility Administrator

All Star Sports Academy
01.2023 - Current

Bachelor of Arts - English Literature

Ursinus College
Brett Mutz