To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Operations Supervisor- Distribution
DHL Supply Chain
03.2023 - Current
Oversaw daily operations, ensuring adherence to safety standards and operational efficiency.
Trained and mentored team members, enhancing productivity and workflow effectiveness.
Actively tracked and managed associate productivity against set standards to ensure site KPIs were met
Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
Quickly communicated any pertinent information to upper management as well as customer representatives.
Sales/Service Engineer
Water Treatment By Design
03.2019 - 03.2023
Conducted onsite water testing and analysis and made adjustments when necessary
Managed time and service routing to operate as efficiently as possible
Communicated to facility personnel when repairs were required
Sent written reports to proper personnel detailing each service visit
Provided guidance and expertise to prospective customers on how to correct system shortcomings and increase system efficiencies
Trained new service members on proper procedures and problem solving in the field
Sales Associate
Tam O'Shanter Golf Course
06.2009 - 01.2019
Provided positive first impressions to new and existing customers
Trained and developed new team members in products and procedures
Organized and help execute special events
Helped customers locate and select products based on their needs