Brian Brubaker
Lancaster
Summary
Tech-savvy IT Associate known for high productivity and efficiency in completing tasks. Skilled in network troubleshooting, software installation, and cybersecurity measures, ensuring smooth operational flow. Excel at problem-solving, communication, and teamwork, contributing positively to fast-paced environments.
Overview
23
23
years of professional experience
1
1
Certification
Work History
IT Associate Infrastructure Manager/Project Manager
Eurofins
Lancaster
01.2020 - Current
- Directed and developed a team of 18 direct reports, foster career progression, coaching, and facilitating new employee onboarding, resulting in enhanced team performance
- Led a team responsible for providing comprehensive IT support across the organization, including end-user support for all roles and geographies, including executive-level support
- Developed and maintained standards and procedures to ensure efficient regional IT support, including SLAs, SOPS, and WI for server and network infrastructure qualifications
- Managed IT technical documentation related to end-user and infrastructure support, ensuring accuracy and accessibility
- Led cross-functional teams on various projects, aligning technical, financial and business disciplines with project objectives
- Led teams across broad technical, financial and business disciplines
- Focused teams on business objectives within the projects
- Collaborated with internal and external stakeholders to gather requirements for complex IT projects, ensuring alignment with business goals
- Managed multiple projects, utilizing both Waterfall and Agile methodologies, with budgets ranging from $25,000 through $500,000
- Led teams for application delivery rollouts, software rollouts, and new site builds, including Networking, VMWare, and NetApp rollouts, RDS Server Standups/Citrix Standups, AIX Server hardening and retirement and business/network migrations into our environment
IT Infrastructure Manager
Robson Forensic
Lancaster
01.2012 - 01.2020
- Spearheaded the design, implementation, and maintenance of MPLS network with full redundancy, ensuring high availability and reliability
- Led cross-functional project teams with defined project scope, allocated resources, and coordinated project timelines to achieve project goals within budget and schedule constraints
- Orchestrated the management and implementation of Cisco Call manager, overseeing all Adds/Moves/Changes to optimize telephone operations and enhance communications efficiency
- Utilized project management methodologies to streamline processes, mitigate risks, and ensure seamless integration with existing systems
- Aided help desk support when needed on both Level I and Level II
- Upgraded network infrastructure from dated switches and Hubs to Cisco 3750 layer 3, Cisco 2960s, 5512 Firewall and wireless controllers and APs
- Deployed wireless solution across main office and remote sites (Cisco 871 routers)
- Worked with Cisco 2901 and 1841 Cisco Routers for remote offices and point to point solutions
- Project lead on design, implementation, and management of SD-WAN and firewall upgrade
- Developed a full redundant network and DR solution to maintain 99.99% uptime for virtual infrastructure specifically VMWare
- Managed vendor contacts, contracts and projects for migrations into AWS
- Project lead on SaaS products such as Smartsheet, Okta SSO, Lucidchart, and Jira help desk implementation
- Designed and lead project to FTP solution for business
- Served as technical analysis and aid of an email migration from Exchange 2013 to G Suite environment
IT Infrastructure Engineer
Wohlsen Construction Company
Lancaster
01.2011 - 01.2012
- Project management for infrastructure redesign
- Including virtualization of physical servers to virtual
- Implementation of MPLS network for Mid-Atlantic company’s acquired by Wohlsen
- Server and network management, software upgrades, Windows 7 deployment and Windows 2008 domain upgrades
- Helped conduct major security overhaul and tie everything into Active Directory as well as network security and application securities
- Virtualized 15 servers into VMware and upgraded systems to one standard of Windows
- Consolidated servers and decommissioned servers that were wasteful on resources
- Supported Help Desk in application support, end user support, Lotus Notes support, remote connectivity
- Managed printers and print server development in remote offices and main offices
- Upgraded network infrastructure from dated switches and Hubs to Cisco 3750, Cisco 2960s, 5510 Firewall and Wireless Controllers and APs
- Deployed wireless solution across main office and remote sites (Cisco 871 routers)
- Worked with Cisco 2901 and 1841 Cisco Routers for remote offices and point to point solutions
- Developed security solutions for minor and major threats to corporate data
Network Administrator III
McKesson
Mechanicsburg
01.2010 - 01.2011
- Managed and oversaw network environment with 250+ servers, with several satellite sites
- Partnered with team and business in application deployment, change management, and disaster recovery plans
- Implemented security platform for server hardening, network management and application security
- Core team member of the VMware and Citrix deployment
- Developed and managed policies and procedures for application deployments, security related issues and change control issues following the ITIL v3 standards
- Guided roll-back procedures on server installs and upgrades in the event of system failure
IT Team Lead Consultant
Sikorsky Global Helicopters
Coatesville
01.2009 - 01.2010
- Managed the server environment, network security of 6 sites over nationwide LAN
- This included point to point networks for all sites
- Environment consisted of UNIX, Microsoft, and Apple servers
- Managed purchases and updates on all servers
- 150+ server environment that ran CAD products for helicopter development and deployment
- Deployed all patches and updates on CATIA V4 and V5 applications
- Conducted proposals, purchases and maintained operational budget
- Provided support to IT Director with budgeting planning
- IT budget was in excess of 4 million dollars
- Was able to reduce cost of purchases and installs by implementing different programs with multiple vendors
- Stayed current with all ITAR and FAA regulations related to IT
- Helped keep the site highly secure
- Active member of network security team
- Consisted of reviewing all security flaws and closing any security holes
- Ensures successful setup of all new sites
- This included setting up point to point network, deployed PCs, cabling, Wi-Fi installs, and any other site needed
- Conducted Nessus security and vulnerability auditing on all network and wirelessly connected devices and produced daily security audits for devices
- Developed Security policies for local plant operations
Network Administrator
Technisource
Mechanicsburg
01.2007 - 01.2009
- Served as the Call Center Anywhere Administrator, Oracle VoIP product for running large scale call centers
- 300+ agents and major clients in retail, government, and Fortune 1000 companies
- Developed SOW and RFPs with Oracle on major upgrades and/or purchases
- Directed the design testing, implementation, subsystem interface, operation and maintenance of Oracle software and servers
- Incurred the skill sets with troubleshooting network issues on large scale
- Developed Disaster Recovery for CCA in Mechanicsburg office with redundant backup in Frisco, TX
- Traveled between many sites for user support and upgrades
- Co-managed Cisco Management Express VoIP and worked primarily with all upgrades
- Active member on the Windows 2000/2003 Server patch management team which consisted of weekly meetings about security and patches to the servers
- Worked in 164 server environments familiar with a large variety of products such as VMware ESX
- Assigned to project manager of a large-scale software upgrade and support of Disaster Recovery implementation for network, servers, and software applications
- Also began process of developing a SAN for storage of all voice recordings
- Direct Support of all servers in PA Office in a mixed Windows 2000/2003 environment
- Maintained daily backup, hardware upgrades, patches, MOM, Cisco Voice Gateways, Cisco 4100
- Repaired Desktops, Laptops, and wireless network
MIS Coordinator
SouthEast Lancaster Health Services
Lancaster
01.2002 - 01.2006
- Supervised, planned and coordinated the activities and operations of the Information System on site and remote site in a mixed environment of PCs (UNIX and Microsoft) and MACs
- Provided oral and written reports and proposals for the network
- Managed network purchases, sales setup and configuration of current network
- Developed skills in Exchange and Windows NT, and web page design
- Managed all user accounts, security settings, firewall installation (Watchguard), and help desk when needed
- Worked with extensively with DHCP, DNS, GPOs, Active Directory, remote access, SQL, some JavaVM, and remote connection via Procomm
- Managed UNIX, Windows 2000 Enterprise, 2003 Server Enterprise, Windows NT 4.0, and all Windows XP SP2 machines
- Established VLAN and VoIP and managed the traffic flow of the data and adapted VLANs for the VoIP and the administrator for Cisco Wireless
- Developed IT strategy for new health center (Bright Side Health Center) and lead all IT in both branches
- Manager responsible for supervising technical staff, training and on-site software design to meet the needs of the health center
- Acquired strong people management skills while partnering with technology to increase productivity and efficiency
- Coordinated purchases made for IT department including software and hardware, worked with vendors such as Inter-Tel, Cisco, and Microsoft
- Managed the IT department budget for 4 consistent years; accounting for risk management, remediation actions, and contingency planning
Education
Associate of Science - Information Technology
York Technical Institute
York, PA01-2001
Skills
- Project Management
- Project management
- Network infrastructure
- IT support
- Technical documentation
- Disaster recovery
- Vendor management
- Infrastructure
- Agile methodologies
- Cross-functional collaboration
- Budget management
- Virtualization
- End-user training
- Network administration
- System analysis
- ITIL processes
- Incident management
- Hardware maintenance
- User training
- IT procurement
- IT governance
- IT risk management
- Systems analysis
- Ticket support system management
- Incident tracking
- System administration
- Account management
- Network configuration
Certification
- Network +
- GreenIT
- VCP
- Security +
References
References available upon request.
Timeline
IT Associate Infrastructure Manager/Project Manager
Eurofins
01.2020 - Current
IT Infrastructure Manager
Robson Forensic
01.2012 - 01.2020
IT Infrastructure Engineer
Wohlsen Construction Company
01.2011 - 01.2012
Network Administrator III
McKesson
01.2010 - 01.2011
IT Team Lead Consultant
Sikorsky Global Helicopters
01.2009 - 01.2010
Network Administrator
Technisource
01.2007 - 01.2009
MIS Coordinator
SouthEast Lancaster Health Services
01.2002 - 01.2006
Associate of Science - Information Technology
York Technical Institute
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