Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Koah

Wexford

Summary

Dynamic retail professional with extensive experience at Dick's, excelling in team leadership and customer engagement. Proven track record in driving sales through strategic merchandising and effective inventory control. Skilled in problem-solving and fostering a collaborative environment, enhancing customer experience while achieving operational efficiency.


Overview

20
20
years of professional experience

Work History

Assistant Store Manager

Dick's Sporting Goods, Inc
11.2019 - 10.2025
  • Led team in achieving sales targets through effective training and mentoring of staff.
  • Ensured compliance with company policies and procedures to maintain operational efficiency.
  • Coordinated visual merchandising efforts to create appealing product displays that drive sales.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.

Store Manager

Dick's Sporting Goods, Inc
06.2011 - 11.2019


  • Enhanced customer experience through effective conflict resolution and service improvements.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.

Store Manager

Dicks Sporing Goods
03.2006 - 06.2011
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Coordinated staff scheduling to align resources with peak traffic periods, improving operational efficiency.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.

Education

Bachelor of Science - Sports Management

Robert Morris University
Coraopolis, PA
05-1989

Skills

  • Problem-solving
  • Customer service and engagement
  • Retail operations
  • Inventory control
  • Team building and leadership
  • Time management

Timeline

Assistant Store Manager

Dick's Sporting Goods, Inc
11.2019 - 10.2025

Store Manager

Dick's Sporting Goods, Inc
06.2011 - 11.2019

Store Manager

Dicks Sporing Goods
03.2006 - 06.2011

Bachelor of Science - Sports Management

Robert Morris University
Brian Koah