Brian Koah
Wexford
Summary
Dynamic retail professional with extensive experience at Dick's, excelling in team leadership and customer engagement. Proven track record in driving sales through strategic merchandising and effective inventory control. Skilled in problem-solving and fostering a collaborative environment, enhancing customer experience while achieving operational efficiency.
Overview
20
20
years of professional experience
Work History
Assistant Store Manager
Dick's Sporting Goods, Inc
11.2019 - 10.2025
- Led team in achieving sales targets through effective training and mentoring of staff.
- Ensured compliance with company policies and procedures to maintain operational efficiency.
- Coordinated visual merchandising efforts to create appealing product displays that drive sales.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Store Manager
Dick's Sporting Goods, Inc
06.2011 - 11.2019
- Enhanced customer experience through effective conflict resolution and service improvements.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Store Manager
Dicks Sporing Goods
03.2006 - 06.2011
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Coordinated staff scheduling to align resources with peak traffic periods, improving operational efficiency.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Education
Bachelor of Science - Sports Management
Robert Morris University
Coraopolis, PA05-1989
Skills
- Problem-solving
- Customer service and engagement
- Retail operations
- Inventory control
- Team building and leadership
- Time management
Timeline
Assistant Store Manager
Dick's Sporting Goods, Inc
11.2019 - 10.2025
Store Manager
Dick's Sporting Goods, Inc
06.2011 - 11.2019
Store Manager
Dicks Sporing Goods
03.2006 - 06.2011
Bachelor of Science - Sports Management
Robert Morris University