Brian Medrow
Morrisville
Overview
9
9
years of professional experience
Work History
Order Fulfillment Associate
The Home Depot
01.2025 - Current
- Processed customer orders in a timely manner to ensure efficient fulfillment.
- Prepared merchandise for shipping by packing and labeling items accurately.
- Coordinated order processing and inventory flow to enhance revenue generation and streamline operations
- Managed inventory levels to maintain stock accuracy and availability.
- Collaborated with departments to improve fulfillment processes and elevate customer satisfaction
Driver
DoorDash Inc.
01.2020 - 01.2025
- Delivered food orders to customers' locations using efficient routing.
- Followed navigation routes to optimize delivery times.
- Managed independent operations, optimizing routes and delivery efficiency to enhance overall earnings
- Communicated with customers regarding delivery status and updates.
- Applied cost-benefit thinking to streamline time and resource allocation
Summer Intern
Deluca Homes
05.2023 - 09.2023
- Facilitated timely project execution through effective logistics and collaboration across teams
- Coordinated project scheduling and vendor management for commercial construction projects to streamline operations
- Organized site meetings and maintained schedules for project managers to enhance communication.
Customer Service & Trainer
Skipper Dipper Ice Cream Shop
01.2017 - 01.2021
- Delivered high-volume customer service and trained new employees on operational procedures and best practices
- Developed training materials for new customer service representatives.
- Facilitated onboarding sessions for incoming staff at the ice cream shop.
- Conducted role-playing exercises to improve communication skills.
Education
Bachelor of Science - Enterprise Risk Management, Smeal College of Business
The Pennsylvania State University
State College, PA05-2025
Skills
- Inventory Management
- Warehouse Operations
- Inventory management
- Customer Service
- Data Reporting & Visualization
- Advanced Excel skills
- Quantitative analysis
- Risk Assessment & Mitigation
- Risk management frameworks
- Stakeholder communication
- Financial Modeling & Analysis
Leadership Service
- Penn State THON, Fundraising Chair, 01/23, 12/25, Led fundraising initiatives generating $10,000+ for pediatric cancer research
- Club Ultimate Frisbee, Social Media & Event Chair, 01/22, 12/25, Increased engagement by 30% through digital campaigns and event coordination
- Holy Ghost Prep Model UN, Founding Delegate, 01/19, 12/21, Developed public speaking, negotiation, and analytical thinking skills in competitive settings
Timeline
Order Fulfillment Associate
The Home Depot
01.2025 - Current
Summer Intern
Deluca Homes
05.2023 - 09.2023
Driver
DoorDash Inc.
01.2020 - 01.2025
Customer Service & Trainer
Skipper Dipper Ice Cream Shop
01.2017 - 01.2021
Bachelor of Science - Enterprise Risk Management, Smeal College of Business
The Pennsylvania State University