Brian Richards
Lancaster
Summary
Dynamic General Manager with a proven track record at Advance Auto Parts, excelling in operations management and team leadership. Successfully implemented strategies that boosted sales and enhanced customer relations. Skilled in training and development, fostering a motivated workforce while ensuring high employee satisfaction and loyalty.
Overview
20
20
years of professional experience
Work History
General Manager
Advance Auto Parts
05.2010 - 05.2020
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Enhanced Vehicle Inspector/Service Technician
Rudy's Garage
04.2008 - 05.2010
- Test drove vehicles following repair work to check for any remaining issues.
- Identified improperly repaired items and addressed with supervisor to resolve.
- Prepared reports on vehicles' condition after inspection and submitted to supervisor.
- Conducted in-depth inspections of vehicles to identify damage, missing parts, and mechanical issues.
Automotive Technician
Tuffy Auto Service Center
07.2000 - 06.2008
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Education
General Studies
Wilson High School
Santa Clara, CA06-1988
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Time management
- Training and coaching
- Staff management
- Team leadership
- Customer relations
- Training and development
- Relationship building
- Staff training
- Staff training/development
- Inventory control
- Customer relationship management
- Staff supervision
- Goal setting
- Employee scheduling
- Verbal and written communication
- Staff training and development
- Staff development
Timeline
General Manager
Advance Auto Parts
05.2010 - 05.2020
Enhanced Vehicle Inspector/Service Technician
Rudy's Garage
04.2008 - 05.2010
Automotive Technician
Tuffy Auto Service Center
07.2000 - 06.2008
General Studies
Wilson High School
ASE Certified PA State Enhanced Vehicle Inspector
ASE certified automotive technician
PA State Enhanced Inspector responsible for reconstructive titles classic and antique certification
Flood and theft vehicles
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