Brian Sgro
Pittsburgh
Summary
Diligent Security professional with 15 years of experience monitoring facility staff and visitors to maintain order and safety at venues and stadiums throughout the United States. Professionally managed the security barricade and floor operations for ~1200 shows and 10 seasons of NFL games. Excellent listening and communication skills in emergency response and evaluation procedures.
Overview
17
17
years of professional experience
Work History
Security Officer
Oak View Group
06.2026 - Current
- Monitored premises for security breaches and safety hazards.
- Conducted routine patrols to ensure a safe environment for visitors and staff.
- Assisted in enforcing facility rules and regulations.
- Responded promptly to incidents, providing immediate assistance as needed.
- Operated and dispatched by radio communications.
Security Supervisor
Protector Security Agency
04.2024 - 05.2026
- Supervised security personnel at Pittsburgh Steelers / University of Pittsburgh football training facility to ensure adherence to safety protocols and regulations.
- Conducted regular site inspections to identify vulnerabilities and mitigate risks.
- Developed training programs for new staff on emergency response procedures and customer service.
- Implemented scheduling systems to optimize resource allocation and coverage during peak hours.
- Monitored surveillance systems to detect suspicious activities and respond swiftly to incidents.
- Coordinated incident reports, ensuring timely documentation and follow-up investigations.
- Collaborated with law enforcement agencies to enhance community safety initiatives and crime prevention efforts.
- Evaluated performance metrics of security operations, recommending strategic improvements for efficiency.
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
Area Director of Operations / Security Supervisor
Landmark Event Staffing Services
02.2016 - 03.2024
- Streamlined operational processes to enhance service delivery and staffing efficiency.
- Developed training programs for staff to improve performance and compliance with industry standards.
- Conducted thorough risk assessments developing contingency plans mitigating potential disruptions in critical security situations.
- Coordinated logistics for large-scale sporting and entertainment events for 62,000-120,000 spectators (NFL Superbowl, Daytona 500 NASCAR, NCAA sports to include football, soccer, baseball, basketball, and concerts), optimizing resource allocation and vendor management.
- Directed operations to align with corporate objectives and enhance safety.
Platoon Sergeant
US Army
01.2009 - 05.2013
- Led training programs to enhance soldiers' tactical proficiency and operational readiness.
- Oversaw daily operations, ensuring compliance with military regulations and safety protocols.
- Coordinated logistics for equipment and personnel movements during mission planning and execution.
- Evaluated team performance, providing mentorship to junior leaders for professional development.
- Trained, supervised and organized over 25 soldiers and personnel.
- Collaborated with fellow NCOs to develop innovative tactics and strategies, resulting in improved mission outcomes.
- Established a strong team dynamic within the platoon through effective communication and leadership strategies.
- Enforced technical and tactical training standards to accomplish unit mission objectives.
- Contributed valuable input during key decision-making processes as an integral member of the command team.
- Evaluated soldier performance regularly, providing constructive feedback that led to overall improvement in individual skills and abilities.
- Developed junior leaders through mentorship programs, enhancing their skillsets for future career progression.
- Maintained high levels of morale among soldiers, fostering a positive and motivated environment.
- Managed over $2,000,000 worth of equipment during garrison and deployment operations.
- Streamlined administrative processes to ensure timely completion of all assigned tasks and objectives.
- Conducted thorough risk assessments prior to any operation or training exercise for optimal safety measures.
- Reduced disciplinary incidents by implementing strict adherence to standards and protocols.
- Enhanced team cohesion and effectiveness with targeted team-building activities.
Education
Sergeant -
Non Commissioned Officer's Academy
Grafenwohr, Germany11-2011
High School Diploma -
Keystone Oaks High School
Pittsburgh06-2000
Culinary Arts -
Parkway West Vocational Technical
Oakdale, PA06-2000
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Detail-oriented
- CCTV monitoring
- Superior customer service
- Emergency response
- Patrol operations
- Security screenings
- Conflict de-escalation
- Conflict resolution techniques
- Access control management
- Threat assessment
- Visitor tracking
- Staff management
- Threat management
- Security equipment operation
- Stationary surveillance
- Crime prevention
- Metal detector operation
- Crisis management
- Emergency management
- Theft prevention training
- Dispatch
- Personnel screening
- Crime prevention methods
- Investigation documentation
- Weapons training
- Arrest procedures
- Background checks
- Military experience
- Crisis intervention training
- Firearms expert
- Active shooter training
- Workplace violence prevention
- Emergency evacuation procedures
- Asset protection
- Fire safety training
- Bomb threat procedures
- Access badge distribution
- First aid and CPR certified
Accomplishments
- Supervised team of 16 staff members while serving in Afghanistan during Operation Enduring Freedom, 2010
- Team leader of security for three Superbowls: Atlanta, Tampa Bay, and Miami
Timeline
Security Officer
Oak View Group
06.2026 - Current
Security Supervisor
Protector Security Agency
04.2024 - 05.2026
Area Director of Operations / Security Supervisor
Landmark Event Staffing Services
02.2016 - 03.2024
Platoon Sergeant
US Army
01.2009 - 05.2013
Sergeant -
Non Commissioned Officer's Academy
High School Diploma -
Keystone Oaks High School
Culinary Arts -
Parkway West Vocational Technical