Brianna Brown
Chester
Summary
Organized and efficient Scheduling Specialist with proficiency in managing complex schedules, coordinating logistics, and optimizing workflow. Possess strong skills in time management, strategic planning, and problem-solving that ensure high productivity and task completion efficiency. Excel in communication, teamwork, and adaptability, contributing to seamless operations and positive team dynamics.
Overview
14
14
years of professional experience
2013
2013
years of post-secondary education
Work History
Scheduler
Temple Health
Philadelphia, Pennsylvania
11.2025 - Current
- Managed scheduling for multiple departments to ensure efficient resource allocation.
- Communicated changes in schedules promptly to all relevant stakeholders.
- Maintained up-to-date records of staff availability, absences, holidays, vacations.
- Entered information into system to update status reports.
Behavioral Health Associate
Belmont Behavioral Hospital
Philadelphia
02.2025 - Current
- Monitored patient behavior and reported significant changes
- Assisted in patient crisis intervention and de-escalation.
- Assisted patients with daily living activities and personal care needs.
- Monitored vital signs and documented health information accurately.
Scheduler
The Watermark at Bellingham
West Chester
05.2023 - 02.2025
- Coordinated scheduling for staff and residents to ensure optimal coverage.
- Managed appointments and activities to enhance resident engagement and satisfaction.
- Communicated with team members to resolve scheduling conflicts effectively.
- Updated schedules regularly based on changes in resident needs and staff availability.
ER Registrar
Mainline Health- Lankenau Medical Center
Wynnewood
04.2022 - 05.2023
- Registered patients upon arrival for emergency services efficiently.
- Collected and verified patient information for accurate medical records.
- Utilized electronic health record systems to input and retrieve data securely.
- Assisted in triaging patients based on urgency of medical needs promptly.
Patient Service Representative
Delaware County Memorial Hospital
Upper Darby
06.2019 - 10.2022
- Answered incoming calls in a professional manner.
- Assisted patients with appointment scheduling and registration processes.
- Processed insurance information and verified eligibility for services.
- Registered patients by verifying records to update computer system and patient charts.
Scheduling Specialist
Hahnemann University Hospital
Philadelphia
07.2012 - 06.2019
- Managed patient inquiries via phone and in-person interactions.
- Verified insurance information, collected payments, and scheduled appointments.
- Registered patients by verifying records to update computer system and patient charts.
- Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
Education
Overbrook High School
Philadelphia, PennsylvaniaSkills
- Crisis intervention
- Patient monitoring
- Vital signs assessment
- Electronic health records
- Patient registration
- Insurance verification
- Customer service
- HIPAA compliance
- Office administration
- Appointment scheduling
Timeline
Scheduler
Temple Health
11.2025 - Current
Behavioral Health Associate
Belmont Behavioral Hospital
02.2025 - Current
Scheduler
The Watermark at Bellingham
05.2023 - 02.2025
ER Registrar
Mainline Health- Lankenau Medical Center
04.2022 - 05.2023
Patient Service Representative
Delaware County Memorial Hospital
06.2019 - 10.2022
Scheduling Specialist
Hahnemann University Hospital
07.2012 - 06.2019
Overbrook High School