Brianna Bubbenmoyer
JDRC Retail
Robesonia
18
years of professional experience
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Work History
Shift Supervisor
5 Months- Led a team to deliver exceptional customer service and achieve daily sales goals
- Educated customers on products and recommended solutions based on their needs.
- Ensured compliance with state regulations and company policies.
- Managed cash handling, inventory accuracy, and daily operational tasks.
- Trained and mentored new employees while maintaining efficient store operations.
Store Manager
4 Months- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers.
- Supervised daily store operations to ensure efficient workflow and customer satisfaction.
- Resolved customer complaints effectively, fostering positive relationships and loyalty.
- Managed daily operations to ensure smooth store functioning while maintaining a clean, safe environment for customers.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels, ensuring product availability and minimizing stock discrepancies.
- Oversaw loss prevention efforts, implementing effective security measures to minimize shrinkage.
- Rotated merchandise and displays to feature new products and promotions.
- Developed promotional displays to enhance product visibility and engage customers in driving sales.
Store Manager
8 Years 7 Months- Trained and mentored new staff on operational procedures and customer service standards.
- Analyzed sales trends to optimize staffing levels during peak shopping times.
- Coordinated team schedules to enhance coverage and support operational efficiency during peak hours.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Resolved customer complaints promptly and professionally, fostering positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews, delivering constructive feedback and identifying growth opportunities for staff members.
- Reviewed and approved payroll submissions for employees to ensure timely processing.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Store Manager
7 Months- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
Education
High School Diploma
Skills
Customer service
Problem-solving
Customer relations
Multitasking and organization
Customer service supervision
Cash handling
Employee training
Staff management
Schedule management
Timeline
Shift Supervisor
JDRC Retail
03.2026 - CurrentRead More
Store Manager
Blair's Closet
11.2025 - 03.2026Read More
Store Manager
Goodwill of Keystone Area
02.2009 - 09.2017Read More
Store Manager
Quick Cell
06.2008 - 01.2009Read More
Conrad Weiser
High School Diploma
Read More