Brianna Hunt
Langhorne
Summary
Motivated serverwith engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Server
Suburban Diner
08.2023 - Current
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
- Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
Host
Applebee's Neighborhood Grill & Bar
03.2022 - 08.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
High School Diploma -
Neshaminy High School
Langhorne, PASkills
- Cleanliness
- Order taking
- Order accuracy
- Handling complaints
- Cash handling
- Customer service
- Problem-solving
- Time management
- Team collaboration
- Food handling safety
- Strong work ethic
Timeline
Server
Suburban Diner
08.2023 - Current
Host
Applebee's Neighborhood Grill & Bar
03.2022 - 08.2023
High School Diploma -
Neshaminy High School