Brianna Karlson
Ambler
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Goal-oriented professional successful at closing sales and satisfying customers. Stays on top of changes in marketing, customer purchasing and service standards. Continuously meets and exceeds sales objectives. Creative in overcoming obstacles and satisfying challenging customers.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
Work History
Car Salesperson
Montgomeryville Nissan
Montgomery
09.2024 - 06.2025
- Assisted customers in selecting vehicles based on preferences and needs.
- Conducted test drives to showcase vehicle features and performance.
- Prepared vehicle financing options for customer consideration and understanding
- Great communication skills to ensure a personalized experience for the customer
- Knowledgeable on all vehicle information to select key point that best intrigue the customer
Front Desk Associate
Massage Envy
North Wales
02.2022 - 11.2024
- Greeted and welcomed clients in a friendly and professional manner.
- Managed appointment scheduling using Massage Envy's booking system.
- Assisted clients with service selection and product recommendations.
- Answering voicemails, making phone calls, and sending out text messages
- Tidiness, skills in cleaning surfaces, floors, bathrooms, break room, doing laundry, etc.
Server
Braise farm to table
Lansdale
03.2023 - 01.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery to guests.
- Managed multiple tables while maintaining a positive dining experience for patrons
- Great memorization skills and note taking for optimal care of each order
Cook's Assistant
Andriaccios
Mayville
05.2021 - 08.2021
- Assisted chefs in preparing ingredients for daily menu items (chopped vegetables, deli meats and cheeses, and prepared different types of desserts)
- Maintained cleanliness and organization of kitchen workstations and storage areas (and whatever other tasks that needed to be done that night)
- Operated kitchen equipment safely, including slicers and knives
Education
Massage Therapy
Montgomery County Community College
Blue Bell, PA 09.2022 - 04.2023
Hatboro-Horsham Senior High School
Horsham, PASkills
- Vehicle financing
- Customer relationship management
- Product knowledge
- Test drive coordination
- Sales negotiation
- Communication skills
- Active listening
- Problem solving
- Conflict resolution
- Team collaboration
- Sales presentations
- Goal setting
- Customer service
- Menu knowledge
- Table setup
- Food safety
- Food sales and promotion
- Cash handling
- Guest seating
- Upselling techniques
- Positive guest interactions
- Dish preparation
- Table setting
Accomplishments
- Walked the Camino de Santiago and have the credentials for both the walk to Santiago and Finisterra
Timeline
Car Salesperson
Montgomeryville Nissan
09.2024 - 06.2025
Server
Braise farm to table
03.2023 - 01.2024
Massage Therapy
Montgomery County Community College
09.2022 - 04.2023
Front Desk Associate
Massage Envy
02.2022 - 11.2024
Cook's Assistant
Andriaccios
05.2021 - 08.2021
Hatboro-Horsham Senior High School