Brianna Patterson
Greenville
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Ranked in the top 12% of the class of 2025 and a GPA of 3.8. Taking a number of AP classes while also having a part time job as wait staff. Participates in a number of extracurricular activities and clubs such as Marching Band, Theater, and Keyclub (Secretary). Gaining awards like the Danielle Paige Wilson Memorial Theater Award, Student of the Month and the most valuable band member of the 2023-2024 school year.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Server
West Side Deli
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Inspected dishes and utensils for cleanliness.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
Reynolds Jr. Sr. High School
Greenville, PA05.2025
Skills
Strong Work Ethic
Fast Learner
Positive Attitude
Attention to Detail
Team Collaboration
Active Listening and Learning
Complex Problem-Solving
Research and analysis
Email Etiquette
Multitasking Abilities
Timeline
Server
West Side Deli
08.2023 - Current
Reynolds Jr. Sr. High School
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