Brianna Rau
Pittsburgh
Summary
Results-driven pharmacy coordinator with expertise in workflow management and inter-departmental collaboration. Proven track record of enhancing processes and fostering team performance through training and leadership initiatives.
Overview
9
9
years of professional experience
Work History
Partner Pharmacy Coordinator
BlinkRx
Pittsburgh
10.2025 - Current
- Initiated integration efforts, building relationships with partner pharmacies to resolve operational deficiencies.
- Collaborated with network, supply chain, and engineering teams to streamline workflow management and improve pharmacy partner communications.
- Led team members in fostering inter-departmental collaboration to strengthen project outcomes.
- Created a training document focused on integration processes for improved onboarding.
- Leveraged departmental experience to deepen knowledge among PPC members.
Senior HUB Specialist
Blink RX
Pittsburgh
09.2021 - 10.2025
- Collaborated with managers to improve claims processing efficiency, resulting in streamlined operations.
- Communicated with patients and insurance companies to ensure claim accuracy.
- Facilitated training sessions for new hires and staff on claims procedures, enhancing team knowledge and performance.
- Developed internal job aids to streamline claims processing workflows, improving consistency and accuracy.
- Monitored employee metrics to assess performance and identify improvement areas.
- Conducted meetings to discuss team progress and address operational challenges.
- Led shadow sessions with engineers to optimize system functionality.
- Resolved problem escalations from other departments, modifying schedules and assignments.
- Created and published Developed instructional Guru cards for team members
Lead Daycare Teacher
Crafton Children's Corner
Pittsburgh
02.2019 - 09.2021
- Developed fine motor and curriculum-based lesson plans to enhance learning experiences.
- Supervised child development and learning, fostering growth and engagement.
- Engaged with parents to share insights on child development and progress.
- Completed mandatory training sessions to enhance skills.
- Conducted staff meetings and created schedules.
Receptionist
A Diamond in The Ruff
Pittsburgh
07.2017 - 02.2019
- Answered phone calls and scheduled appointments to ensure smooth office operations.
- Updated and organized files and shot records to ensure accurate and accessible information.
- Maintained stock of supplies to support daily office functions.
Education
Some Collage -
Pittsburgh Technical College
Pittsburgh, PA08-2026
High School Diploma -
Carrick High School
Pittsburgh, PA01-2017
Skills
- Claims processing
- Workflow management
- Process improvement
- Continuous improvement
- Excel proficiency
- Google Docs and Microsoft Word
- Cross-functional collaboration
- Team leadership
- Employee development
- Relationship building
- Problem solving
Timeline
Partner Pharmacy Coordinator
BlinkRx
10.2025 - Current
Senior HUB Specialist
Blink RX
09.2021 - 10.2025
Lead Daycare Teacher
Crafton Children's Corner
02.2019 - 09.2021
Receptionist
A Diamond in The Ruff
07.2017 - 02.2019
Some Collage -
Pittsburgh Technical College
High School Diploma -
Carrick High School