Brianna Resh
Lancaster
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
9
9
years of professional experience
Work History
Building Assistant
Washington Elementary School
Lancaster
2024.09 - Current
- Helped students master assignments and reinforced learning concepts presented by teachers.
- Monitored student progress and provided feedback to both students and teachers.
- Supervised children and participated with children in activities.
- Created and maintained a safe and engaging learning environment for all students.
- Participated in professional development workshops to improve teaching skills and knowledge.
- Provided one-on-one support to students requiring additional assistance.
- Scanned documents into digital format for easy storage or retrieval when needed.
- Greeted visitors and answered phone calls, providing information to parents and staff members.
Color Guard Director
JP McCaskey High School
Lancaster
2020.06 - Current
- Supported team morale by providing positive reinforcement in practice sessions.
- Organized and supervised practices to ensure efficient use of time.
- Taught basic flag technique including spinning, tosses, rolls, and catches.
- Selected music for performances that best fit the theme or occasion.
- Supervised student-athletes during rehearsals to ensure safety protocols were followed.
- Created original choreography for performances.
Color Guard Director
Columbia Borough School District
Columbia
2020.06 - Current
- Supported team morale by providing positive reinforcement in practice sessions.
- Taught basic flag technique including spinning, tosses, rolls, and catches.
- Motivated team members to perform at their highest levels during competitions.
- Encouraged open communication among all members of the color guard program.
- Developed and implemented training plans for new color guard members.
Server/Hostess/Bookkeeper
BJ's Restaurant & Brewhouse
Lancaster
2016.10 - 2024.09
- Ensured that each guest was served courteously, quickly, and efficiently.
- Monitored dining room for cleanliness and proper set-up at all times.
- Maintained records of transactions made during shift as required by law or company policy.
- Followed health safety guidelines when preparing and serving food products.
- Took orders from customers accurately and in a timely manner.
- Assisted in training new servers.
Education
High School Diploma -
JP McCaskey High School
Lancaster, PA2016-06
Skills
- Customer service
- Team building
- Effective communication
- Time management
- Teamwork and collaboration
- Multitasking
- Active listening
- Reliability
- Professionalism
- Order processing
- Strong work ethic
- Hospitality service expertise
- Safe food handling
- Cash handling
- Food running
- Dining customer service
- Liquor, wine, and food service
Timeline
Building Assistant
Washington Elementary School
2024.09 - Current
Color Guard Director
JP McCaskey High School
2020.06 - Current
Color Guard Director
Columbia Borough School District
2020.06 - Current
Server/Hostess/Bookkeeper
BJ's Restaurant & Brewhouse
2016.10 - 2024.09
High School Diploma -
JP McCaskey High School