Brianna Santiago
Philadelphia
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Server
Cescaphe Event Group
Philadelphia
11.2024 - Current
- Assisted with opening and closing responsibilities to ensure smooth operations.
- Effectively communicated with team members to ensure the timely completion of tasks.
- Served as a primary point of contact for VIP guests, ensuring excellent service and satisfaction.
Server
Cescaphe Event Group
Philadelphia
03.2023 - 11.2024
- Served in multiple Cescaphe venues around the Philadelphia area.
- Set up dining areas and food stations for the upcoming events.
- Greeting guests and answering inquiries.
- Presented menus, clarified item details, and suggested options to enhance guest experience.
- Restocked service areas with necessary supplies during cocktail hours.
- Took orders for 12 to 24 event guests at a time.
- Trained new employees on job responsibilities and operational procedures.
- Organized and recorded inventory levels for multiple venues.
Event Support
Cescaphe Event Group
Philadelphia
01.2022 - 03.2023
- Maintained the cleanliness of events by bussing tables, and cleaning dinnerware.
- Supported servers by running food.
- Trained incoming event support based on the job responsibilities.
Education
High School Diploma -
J.W Hallahan Catholic Girls' High School
Philadelphia, PA06-2020
Skills
- Customer Service
- Team Collaboration
- Staff Training
- Event Coordination
- Attention to Detail
- Inventory Management
Certification
- RAMP Certification
Timeline
Senior Server
Cescaphe Event Group
11.2024 - Current
Server
Cescaphe Event Group
03.2023 - 11.2024
Event Support
Cescaphe Event Group
01.2022 - 03.2023
High School Diploma -
J.W Hallahan Catholic Girls' High School