Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brianna Santiago

Philadelphia

Overview

3
3
years of professional experience
1
1
Certification

Work History

Senior Server

Cescaphe Event Group
Philadelphia
11.2024 - Current
  • Assisted with opening and closing responsibilities to ensure smooth operations.
  • Effectively communicated with team members to ensure the timely completion of tasks.
  • Served as a primary point of contact for VIP guests, ensuring excellent service and satisfaction.

Server

Cescaphe Event Group
Philadelphia
03.2023 - 11.2024
  • Served in multiple Cescaphe venues around the Philadelphia area.
  • Set up dining areas and food stations for the upcoming events.
  • Greeting guests and answering inquiries.
  • Presented menus, clarified item details, and suggested options to enhance guest experience.
  • Restocked service areas with necessary supplies during cocktail hours.
  • Took orders for 12 to 24 event guests at a time.
  • Trained new employees on job responsibilities and operational procedures.
  • Organized and recorded inventory levels for multiple venues.

Event Support

Cescaphe Event Group
Philadelphia
01.2022 - 03.2023
  • Maintained the cleanliness of events by bussing tables, and cleaning dinnerware.
  • Supported servers by running food.
  • Trained incoming event support based on the job responsibilities.

Education

High School Diploma -

J.W Hallahan Catholic Girls' High School
Philadelphia, PA
06-2020

Skills

  • Customer Service
  • Team Collaboration
  • Staff Training
  • Event Coordination
  • Attention to Detail
  • Inventory Management

Certification

  • RAMP Certification

Timeline

Senior Server

Cescaphe Event Group
11.2024 - Current

Server

Cescaphe Event Group
03.2023 - 11.2024

Event Support

Cescaphe Event Group
01.2022 - 03.2023

High School Diploma -

J.W Hallahan Catholic Girls' High School

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Brianna Santiago