Brianna Satchell- Thomas
Philadelphia,PA
Summary
Dynamic Licensed Cosmetologist with a proven track record at Elocin Hair Studio, excelling in hair coloring and styling techniques. Renowned for building strong client relationships and enhancing customer satisfaction through exceptional service. Adept at upselling products, demonstrating keen trend awareness, and maintaining a clean, organized workspace to ensure a superior salon experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Licensed Cosmetologist
Elocin Hair Studio
Upper Darby, PA
06.2016 - 10.2017
- Provided personalized hair consultations to assess client needs and preferences.
- Executed a variety of cutting, coloring, and styling techniques based on current trends.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Developed strong relationships with clients, enhancing customer loyalty and satisfaction.
- Managed reception duties when necessary, ensuring smooth operations within the salon environment from start to finish during peak hours.
- Built a loyal clientele base through exceptional customer service and personalized care.
- Adapted easily to clients'' needs and preferences, providing a variety of services from cuts and color to extensions and specialty treatments.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Increased salon revenue through effective upselling of products and services.
- Demonstrated strong attention to detail while performing intricate haircutting techniques for precise results every time.
- Performed various hair treatments for improved client hair health and appearance.
- Processed payments, entering sales in register for prompt customer service.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Demonstrated thorough knowledge of all salon products and services.
- Offered professional cuts, color services and extensions to salon customers.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Maintained regular client list and successfully handled walk-in customers.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Developed loyal following of clients by providing high-quality services.
Licensed Cosmetologist
Platinum Image Barbershop & Hair Salon
Philadelphia, PA
11.2015 - 06.2016
- Assisted in training junior stylists on best practices for hair treatments and techniques.
- Implemented new styling techniques to improve service offerings and client results.
- Monitored inventory levels of products, ensuring timely reordering for uninterrupted service delivery.
- Collaborated with team members to enhance salon workflow and operational efficiency.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Maintained a clean and organized work station, ensuring a pleasant salon experience for clients.
- Stayed up-to-date on current trends and techniques in cosmetology, incorporating them into daily practices.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Assisted in inventory management by tracking product usage and placing orders as needed to maintain adequate stock levels.
- Conducted thorough consultations to understand client needs, preferences, and objectives before each treatment session.
- Promoted salon offerings through social media channels, reaching new clients and increasing brand visibility online.
- Developed strong relationships with vendors, securing high-quality products at competitive prices.
- Collaborated closely with team members to host successful promotional events that attracted new clientele while retaining existing customers.
- Scheduled appointments efficiently while minimizing wait times to maximize client satisfaction.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Licensed Cosmetologist
Markanthony’s Revealation’s Beauty Salon
Upper Darby, PA
03.2015 - 11.2015
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Demonstrated strong attention to detail while performing intricate haircutting techniques for precise results every time.
- Assessed customer hair texture, treatment history, and desired outcome to determine services required.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Provided expert color recommendations based on individual skin tones, personal style preferences, and current trends in the industry.
- Performed various hair treatments for improved client hair health and appearance.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Demonstrated thorough knowledge of all salon products and services.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Maintained regular client list and successfully handled walk-in customers.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Managed reception duties when necessary, ensuring smooth operations within the salon environment from start to finish during peak hours.
- Monitored inventory levels of products, ensuring timely reordering for uninterrupted service delivery.
Education
Cosmetology License - Cosmetology
Empire Beauty School
Springfield, PA03.2015
Skills
- Client consultation
Waxing and hair removal techniques
Skin analysis
Sanitation practices
Appointment scheduling
Hair styling proficiency
Lash and brow maintenance
Sales and upselling
Eyelash extensions
Extensions application
Relationship building and management
Licensed cosmetologist
Cosmetology
Product expertise
Hair coloring expert
Trend awareness
Friendly communication
Social skills
Active listening
Decision-making
Client consultation
Certification
Clic Certificate in Hair Cutting
Clic Certificate in Hair Coloring
Timeline
Licensed Cosmetologist
Elocin Hair Studio
06.2016 - 10.2017
Licensed Cosmetologist
Platinum Image Barbershop & Hair Salon
11.2015 - 06.2016
Licensed Cosmetologist
Markanthony’s Revealation’s Beauty Salon
03.2015 - 11.2015
Cosmetology License - Cosmetology
Empire Beauty School