Brianna Shatzer
Goldsboro
Summary
Dedicated Court Reporting Network (CRN) Evaluator with expertise in documentation, recordkeeping, and risk assessment. Proven ability to manage sensitive information while maintaining professionalism and reliability in high-pressure environments.
Overview
7
7
years of professional experience
Work History
CRN Evaluator/ DUI Association
Dauphin County Adult Probation
02.2021 - Current
- Conduct comprehensive Court Reporting Network (CRN) evaluations for individuals charged with DUI offenses in accordance with Pennsylvania state guidelines.
- Interview clients and gather sensitive personal, criminal, and substance use information while maintaining strict confidentiality.
- Prepare detailed, accurate evaluation reports and recommendations for submission to the courts and other criminal justice agencies.
- Certified in JNET/CLEAN, with experience accessing secure criminal justice databases and conducting background checks.
- Maintain compliance with all state and county confidentiality policies and regularly complete required training on handling protected information.
- Collaborate with probation officers, attorneys, treatment providers, law enforcement agencies, and court personnel to ensure timely case processing.
- Maintain accurate electronic records and documentation using case management systems.
- Prioritize and manage a high-volume caseload while meeting court deadlines and maintaining attention to detail.
- Communicate professionally with clients, judges, attorneys, and other stakeholders in person, by phone, and through written correspondence.
- Review criminal histories, driving records, and supporting documentation to ensure accurate assessments and recommendations.
- Demonstrate strong organizational, multitasking, and administrative skills in a fast-paced government environment.
Child and Youth Program Assistant
Department of Defense
10.2019 - 02.2021
- Supervised and ensured the safety and well-being of children and youth in a structured recreational and educational environment.
- Maintained accurate attendance records, incident reports, and program documentation while ensuring confidentiality of participant information.
- Assisted in planning, organizing, and leading age-appropriate educational, recreational, and enrichment activities.
- Communicated effectively with parents, military families, coworkers, and leadership to provide exceptional customer service and program support.
- Demonstrated strong organizational and multitasking skills by managing daily operations, maintaining program materials, and ensuring compliance with Department of Defense policies and safety standards.
Education
High School Diploma -
Red Land High School
Lewisberry, PASkills
- JNET/CLEAN Certified
- Background Checks
- Confidential Records Management
- Data Entry & Records Management
- Microsoft Office (Word, Excel, Outlook)
- Customer Service
- Court Documentation
- Written & Verbal Communication
- Attention to Detail
- Multi-line Phone Systems
- Time Management
Timeline
CRN Evaluator/ DUI Association
Dauphin County Adult Probation
02.2021 - Current
Child and Youth Program Assistant
Department of Defense
10.2019 - 02.2021
High School Diploma -
Red Land High School