Brianna Young
Abbottstown
Summary
Energetic individual with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Saffron
Waco
06.2021 - 02.2025
- Greeted guests and provided menus.
- Assisted in training new servers.
- Provided exceptional service to high volume of daily customers.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions and recommended specials to increase profits.
- Upheld high standards of sanitation in accordance with health department regulations.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Dental Assisting License -
Waco Dental Assisting School
Bellmead, TX08-2024
High School Diploma -
ISchool Virtual Academy
Lewisville, TX08-2020
Skills
- Customer service
- Time management
- Team collaboration
- Problem solving
- Multitasking and prioritization
- Reliability
- Interpersonal skills
- Calm demeanor
- Cash register operation
- Team leadership
- Upselling and cross selling
- Professionalism
- Adaptability
- Cool under pressure
Certification
- CPR certified
References
References available upon request.
Timeline
Server
Saffron
06.2021 - 02.2025
Dental Assisting License -
Waco Dental Assisting School
High School Diploma -
ISchool Virtual Academy