Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Brianna Patterson

Aston

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively.

Overview

9
9
years of professional experience

Work History

Hair Stylist

Hair Cuttery
Springfield Township
11.2024 - Current
  • Developed relationships with new clients through referrals from existing customers.
  • Worked collaboratively with colleagues to achieve common goals.
  • Managed cash register transactions during checkout process.
  • Answered inquiries from customers via phone, email or face-to-face contact.

Crew Member/Office Administrative Assistant

Oasis Family Fun Center
Glen Mills
10.2016 - Current
  • Resolve guest issues and guest services in a professional and informative manner including answering questions in person, over the phone and via email.
  • Operate attractions to maintain a fun, safe environment for all guests.
  • Review safety procedures and entertainment options with customers to facilitate a positive experience for guests and staff.
  • Delegate work to staff, setting priorities and goals.
  • Serve as a primary point of contact for clients, addressing concerns or inquiries in a timely manner.
  • Schedule parties to meet customer and facility demands, allowing for up to 16 parties daily.
  • Manage guest lists, invitations, RSVPs, and follow-up communications.
  • Handle administrative details for events, responding to inquiries and distributing promotional materials.
  • Manage clerical needs with skill, handling, sorting and securing files and applications.
  • Provide leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Hair Stylist

Karly Maria Hair
Aston
02.2024 - 10.2024
  • Work efficiently under pressure during peak salon hours while maintaining high-quality results.
  • Demonstrate excellent customer service skills by addressing client concerns promptly and professionally.
  • Promote services on social media platforms to increase referrals, engagement and brand awareness.
  • Book client appointments from calls, walk-ins and social media.

Receptionist Administrator / Hair Stylist

Tei Salon
Paoli
01.2023 - 02.2024
  • Assisted with special projects by managing calendars, resources and communications.
  • Created physical and digital filing systems that improved overall organization within office space.
  • Responded to email inquiries from clients and vendors promptly.
  • Managed appointment schedules for multiple staff members using online booking systems.
  • Built and preserved strong client relationships to increase return visits.
  • Handled cash transactions accurately when processing client payments at end of appointments.

Education

Certificate of Completion - Cosmetology

Venus Beauty Academy
08.2022

Some College -

Millersville University of Pennsylvania
01.2019

High School -

Sun Valley
06.2017

Skills

  • Customer service
  • Appointment scheduling
  • Social media promotion
  • Client relationship management
  • Problem solving
  • Communication skills
  • Administrative support
  • Time management

References

References available upon request.

Timeline

Hair Stylist

Hair Cuttery
11.2024 - Current

Hair Stylist

Karly Maria Hair
02.2024 - 10.2024

Receptionist Administrator / Hair Stylist

Tei Salon
01.2023 - 02.2024

Crew Member/Office Administrative Assistant

Oasis Family Fun Center
10.2016 - Current

Certificate of Completion - Cosmetology

Venus Beauty Academy

Some College -

Millersville University of Pennsylvania

High School -

Sun Valley

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Brianna Patterson