BRIANNE DANIELS
Philadelphia
Summary
1-2 years of educational experience with dedication as a Clinic Coordinator with valuable experience in both private health services and hospital departments. Ability to handle the administrative care of patients with accuracy and speed. Provide quality support to all nurses, doctors, and medical personnel. Uphold the integrity and privacy of patients by keeping all files completely confidential. Passionate about being an integral part of a medical center's success, and thus contributing to the excellent care of those in need.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Account Representative
Center City Pediatrics
Philadelphia
09.2024 - Current
- Worked closely with insurance companies to obtain authorization for services rendered.
- Spoke with customers to learn reasons for overdue payments and to review terms of credit contract.
- Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
- Initiated collection activities on delinquent accounts while adhering to HIPAA guidelines and regulations.
- Assisted in resolving patient complaints related to account balances, insurance coverage, and payment plans.
- Submitted electronic bills following facility and legal compliance standards.
- Wrote appeal letters to insurance companies for denial of claims.
- Reviewed EOBs statements submitted by insurance companies for accuracy against provider's charges.
- Contacted insurance companies to check the status of eligibility and benefits.
- Arranged debt repayment or established schedules for repayment based on customer's financial situation.
- Verification of insurance and contacting patients for new insurance information.
Home Health Aid
Home Health Aid
Philadelphia
06.2016 - Current
- Assisted a client with daily living activities, including meal preparation, personal hygiene, and medication reminders
- Assisted with light housekeeping tasks, including laundry, vacuuming, and dusting
- Developed and implemented a nutrition plan that increased the client's energy level and improved overall health
- Provided compassionate and attentive care to a client with a complex medical condition, resulting in an increased sense of safety and security
- Administered medication according to the physician's instructions, ensuring the correct dosage and frequency
Custodial Assistant
Philadelphia School District
Philadelphia
01.2018 - 09.2023
- Improved the efficiency of cleaning operations by 43% through the implementation of a streamlined cleaning schedule
- Developed a system for tracking and documenting maintenance and repairs to ensure safety and compliance
- Maintained and repaired broken fixtures and equipment, resulting in drastic reduction in service calls
- Restored a damaged floor to its original condition through the use of specialized cleaning equipment and materials
- Utilized safety protocols to minimize risks and ensure a safe working environment
- Developed and implemented a rigorous cleaning schedule that improved the appearance and cleanliness of the facility
- Performed preventative maintenance on equipment to reduce the risk of breakdowns and minimize repairs
Education
Medical Records Certificate - Medical Records
University of Phoenix
Phoenix, AZ05.2024
Medical Insurance Credits - Medical Insurance
Community College of Philadelphia
Philadelphia, PA04.2018
Skills
- Medical Records
- Anatomy
- Medical Terminology
- Appeals
- Microsoft Office
- Phreesia
- Insurance
- CPT
- Veradigm
- Word
- Excel
- Data entry
- EOB
- Eligibility and Benefits
- Compliance
- Documentation
- ICD-10
- HIPAA
Certification
Certified Billing and Coding Specialist, National Healthcareer Association, 07/01/24, 07/01/26
Languages
English
Timeline
Patient Account Representative
Center City Pediatrics
09.2024 - Current
Custodial Assistant
Philadelphia School District
01.2018 - 09.2023
Home Health Aid
Home Health Aid
06.2016 - Current
Medical Records Certificate - Medical Records
University of Phoenix
Medical Insurance Credits - Medical Insurance
Community College of Philadelphia