Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Bridget Ota Osayi
Timeline
Generic

Bridget Osayi

Upper Darby

Summary

Flexible hard worker ready to learn and contribute to team success.

Attentive cosmetologist with several years of experience. Dedicated to long-term relationships with clients and high-quality beautification. Successful at maintaining professional workspaces while remaining welcoming and thoughtful about each customer's needs.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

16
16
years of professional experience
2011
2011
years of post-secondary education
1
1
Certification

Work History

Cosmetologist

Self Employed
Upper Darby
03.2009 - Current
  • Provided consultations to clients on beauty treatments, products and services.
  • Maintained accurate records of customer services provided.
  • Trained new staff members on salon policies and procedures.
  • Managed appointments through scheduling software program.
  • Educated clients on proper skin care techniques and products.
  • Applied makeup for special occasions such as weddings or proms.
  • Assisted senior stylists with complex color formulations.
  • Advised clients on how to maintain their new hairstyles at home.
  • Attended continuing education classes to stay up-to-date with trends in the industry.
  • Engaged with customers by providing friendly conversation during services.
  • Upsold various treatments or packages when appropriate.
  • Performed haircuts, coloring, highlighting and styling techniques.
  • Ensured proper sanitation practices were followed at all times.
  • Created customized hair styles according to client's preferences and facial features.
  • Maintained cleanliness of salon equipment and tools.
  • Performed scalp treatments to improve hair health and texture.
  • Assisted customers in selecting appropriate retail products for their needs.
  • Developed a loyal client base through excellent customer service.
  • Promoted additional services or products available in the salon.
  • Carried out waxing services for eyebrows, legs, arms and other body parts.
  • Collaborated with other professionals in the beauty industry.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Met with customers to discuss style preferences and special requirements before treatment.
  • Treated customers to shampooing and head massage to promote loyalty.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Maintained relationships with long-term clients while successfully handling daily walk-in appointments.
  • Evaluated client's hair and physical features to determine style and cut plans.
  • Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
  • Backed up reception desk by answering phones, scheduling appointments, and processing payments.
  • Assisted with basic bookkeeping, filing and maintaining clients' records.

Salon Owner/Operator

Bridge Beauty Studio LLC
Upper Darby
03.2009 - Current
  • Assessed inventory needs for hair care products, cosmetics. on an ongoing basis.
  • Implemented quality control measures throughout the salon to maintain high standards of service delivery.
  • Performed administrative duties such as filing paperwork and responding to emails.
  • Maintained salon finances, including budgeting, payroll and bookkeeping.
  • Investigated new trends in beauty industry services to stay current with offerings available at the salon.
  • Inspected workstations regularly to ensure they are clean and organized.
  • Managed staff by recruiting, training and coaching employees.
  • Provided excellent customer service to ensure repeat business from satisfied clients.
  • Adhered to state laws and regulations regarding licensure, sanitation standards.
  • Ordered supplies and equipment needed for daily operations.
  • Monitored stock levels of products used in services offered at the salon.
  • Reviewed employee timecards on a weekly basis ensuring accuracy of hours worked.
  • Maintained relationships with vendors and suppliers who provide necessary items for running the salon.
  • Conducted regular meetings with staff members to discuss performance goals.
  • Analyzed financial reports on a monthly basis to identify areas of improvement in the business.
  • Developed service packages for customers seeking a variety of treatments.
  • Promoted special offers through social media platforms to attract new customers.
  • Resolved customer complaints quickly and efficiently while maintaining professionalism.

Education

Cosmetologist/CO284958 - Cosmetology

Empire Beauty School
Harrisburg , PA
09.2005 - 06.2014

License Practical Nurse/PN267208 - Practical Nursing

Greater Lowell Technical School
Tyngsboro, MA
06.2001 - 06.2002

Adult General Educational Certification
Lowell, MA

Practical Nurse/PN267208 - Practical Nursing

Greater Lowell Technical School
Harrisburg , PA

Skills

  • Hair color formulation
  • Makeup application
  • Skin care education
  • Sanitation practices
  • Salon management
  • Customer relationship management
  • Inventory assessment
  • Staff training
  • Marketing strategies
  • Problem solving
  • Effective communication
  • Conflict resolution
  • Team building
  • Time management
  • Facial massage techniques
  • Cuticle trimming
  • Hair assessments
  • Chemical texture services
  • Client education
  • Client consultation
  • Product knowledge
  • Hair styling
  • Cosmetics selection assistance
  • Body hair removal
  • Braid trained
  • Social media promotion

Certification

  • Commonwealth of Pennsylvania : Cosmetologist: License Number: CO284958: Expiration: 01/31/2026
  • Empire Beauty Schools : Diploma : Cosmetologist: 06/13/2014

Accomplishments

  • Empire Beauty Schools: Certificate of Achievement: 90/90 Club for Excellence and Recognition, dated 3/28/14, and 5/9/14
  • Empire Beauty Schools: Honor Roll Award: In recognition and completion of Academic Excellence given on the 31 day of March, 2014

Bridget Ota Osayi

  • Loyal Member of the Associated Hair Professionals: October 28,2021

Timeline

Cosmetologist

Self Employed
03.2009 - Current

Salon Owner/Operator

Bridge Beauty Studio LLC
03.2009 - Current

Cosmetologist/CO284958 - Cosmetology

Empire Beauty School
09.2005 - 06.2014

License Practical Nurse/PN267208 - Practical Nursing

Greater Lowell Technical School
06.2001 - 06.2002

Adult General Educational Certification

Practical Nurse/PN267208 - Practical Nursing

Greater Lowell Technical School

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Bridget Osayi